JD Logistics - Warehouse Supervisor

Jd.Com; Edgewater Park Township (NJ); On-site; USD 50,000 - 90,000; Full time

Job summary

An established industry player is seeking a dedicated leader to manage a team in warehouse operations. This role involves driving workforce excellence, ensuring safety compliance, and delivering exceptional customer service. With a focus on performance management and team development, the ideal candidate will thrive in a dynamic environment. Join a forward-thinking company that values innovation and efficiency, and be part of a team that sets the standard for logistics and supply chain excellence. This is an exciting opportunity to make a significant impact in a fast-paced industry.

Benefits

Competitive Compensation (base + bonus)

Comprehensive medical, dental, and vision coverage

401(k) matching plan

Life insurance and disability benefits

PTO/Vacation plan

Qualifications

• Experience in managing teams and performance management.
• Strong communication skills in English and Mandarin.

Responsibilities

• Manage staffing, training, and performance of direct reports.
• Ensure quality completion of tasks in warehouse operations.
• Provide high quality customer service to internal and external customers.

Skills

Fluent in English

Fluent in Mandarin

Performance Management

Customer Service

Job description

Location: Edgewater Park, New Jersey

Job Type: Full-time

Job Description

Responsibilities:

• Manage a group of full time direct reports with responsibilities including but not limited to staffing, training, development, motivation, retention, and disciplinary management up to and including termination.
• Drive workforce excellence by initiating positive methods in performance management and productivity management. Give consistent and fair feedback on performance and provide coaching and counseling when needed.
• Manage the production activities within the warehouse operations. Communicates through operational meetings, making sure work instructions, workflow activities and safety rules are conformed. Ensure correct implementation of work schedule and quality completion of assigned tasks.
• Manage the schedule of direct reports’ time-off, minimizing its impact on business operation.
• Prepare and distribute various reports needed for day to day operations.
• Provide high quality customer service to internal and external customers.
• Assure the security of the facility and the integrity of the inventory.

Language Requirements: Fluent in English and Mandarin

What We Offer:

• Competitive Compensation (base + bonus).
• Comprehensive medical, dental, and vision coverage.
• 401(k) matching plan.
• Life insurance and disability benefits.
• PTO/Vacation plan.

About JD.com

JD.com is China’s largest online retailer and its biggest overall retailer, as well as the country’s biggest Internet company by revenue. JD.com sets the standard for online shopping through its commitment to quality, authenticity, and its vast product offering covering everything from fresh food and apparel to electronics and cosmetics. Its unrivalled nationwide fulfillment network provides standard same- and next-day delivery covering a population of more than 1 billion - a level of service and speed that is unmatched globally.

About JD Logistics

JD Logistics, a business group under JD.com, leverages the company’s advanced technology and logistics expertise to provide smart supply chain and logistics services to businesses across a wide range of industries. JD.com has one of the largest fulfillment infrastructure of any e-commerce company in the world. JD.com is the only e-commerce platform in the world to provide small-to-medium sized warehousing, oversized warehousing, cross border, cold chain delivery, frozen and chilled warehousing facilities, B2B and crowdsourcing logistics. We believe technology innovation can drive smart logistics. JD built the world’s first fully-automated warehouse in Shanghai, and we are currently developing our own drones delivery and automatic delivery robots.

JD.com is an Equal Opportunity Employer. We do not discriminate in our employment decisions on the basis of race, sex, sexual orientation, gender, color, religion, age, genetic information, medical condition, disability, marital status, citizenship or national origin, and military membership or veteran status, or on any other basis which would be in violation of any applicable federal, state or local law.