Janitorial Supervisor

ABM industries; Stockton (CA); On-site; USD 34,000 - 36,000; Full time

Job summary

ABM Industries in Stockton, CA seeks a Janitorial Supervisor to oversee cleaning projects and daily operations at a designated site. You will manage staff, ensure service quality, and maintain strong client communications to meet safety and performance standards.

The role requires leadership, 2+ years supervising teams, and proficiency with MS Office. A valid driver’s license and a high school diploma or GED are required.

Qualifications

• At least 2 years of experience supervising employees.
• Experience with commercial cleaning industry is a big plus.
• Experience managing teams with staff retention and development.
• MS Office (Outlook, Word, Excel) proficiency required.
• Valid Driver’s License with a good driving record.
• Ability to handle confidential information with discretion.
• Detail-oriented with high accuracy.
• Strong organizational, multi-tasking, and prioritization skills.
• Excellent interpersonal and communication skills, including presentations to groups.
• Resourceful team player with a positive attitude.
• High School Diploma or GED is required.

Responsibilities

• Establish and maintain strong client relationships with a positive customer service orientation.
• Serve as main point-of-contact for client liaisons and ensure quality standards.
• Provide leadership and support, including emergency and off-hours assistance.
• Promote safety culture; train staff on PPE and safe practices.
• Plan and assign work schedules to meet service delivery expectations.
• Respond promptly to client-reported emergency cleaning situations.
• Train staff on site security protocols and standard cleaning methods.
• Ensure proper storage and handling of cleaning supplies and SDS requirements.
• Train on safe operation of cleaning equipment.
• Lead and supervise Site janitorial and Porter staff.
• Monitor timekeeping to ensure adherence to schedules.
• Identify opportunities for additional billable project work.
• Arrange staff substitutions or perform tasks during absences.

Skills

Leadership

MS Office

Communication

Time management

Education

High School Diploma or GED

Tools

MS Office

Job description

Overview

Pay: $25/HR (1st/2nd shift) to $26/HR (3rd shift) The pay listed is the hourly rate for this position. A specific offer will vary based on applicant’s experience, skills, abilities, geographic location, and alignment with market data as well as schedule.

Benefit Information: ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit ABM Employee Benefits | Staff & Management

At ABM, we are looking for a Janitorial Supervisor. The Supervisor is responsible for overseeing projects, supervising day-to-day team operations, and ensuring performance goals are met for a designated site. May perform administrative tasks.

Responsibilities

• Establish and maintain strong client relationships with a positive customer service orientation.
• Serve as main point-of-contact for client liaisons, meeting regularly to confirm quality standards are met and service issues are promptly resolved.
• Provide leadership and support while being available for emergency and off-hour support.
• Promote strong safety culture and work environment. Train staff to utilize Personal Protective Equipment (PPE) and follow safe movement practices.
• Plan and assign work schedules to ensure service delivery expectations are achieved.
• Ensure timely responses to client-reported emergency cleaning situations.
• Train staff on building and property security protocols at each assigned client location.
• Train staff on ABM standard cleaning methods and any non-standard cleaning protocols contracted for specific clients.
• Train staff to ensure cleaning supplies/chemicals are appropriately utilized and properly stored, whether in a standard or green-cleaning environment. Maintain SDS sheet and OSHA requirements.
• Train staff on safe operation of all cleaning equipment (buffers, scrubbers, etc.).
• Train and manage Site janitorial and Porter staff.
• Continuously monitor employee timekeeping entries, looking for adherence to assigned work schedules and company policy.
• Look for opportunities to increase revenue by providing additional billable project work to new clients and/or existing base of clients.
• Arrange for staff substitutions or personally perform work where employee absences could impact timely completion of contracted work.

Qualifications

• At least 2 years of experience supervising employees.
• Experience with commercial cleaning industry is a big plus.
• Experience effectively managing teams: solid staff retention, counseling and developing team members, etc.
• MS Office (Outlook, Word, Excel) proficiency required.
• Valid Driver’s License and satisfactory driving record is required to operate company vehicles to and from customer work sites.
• Proven ability to handle confidential information with discretion.
• Detail-oriented with a high level of accuracy.
• Strong organizational, multi-tasking, and prioritization skills.
• Excellent interpersonal and communication skills, including ability to give effective presentations to small and large groups.
• Resourceful team player with a positive outlook and approachable demeanor.
• High School Diploma or GED (Required)