Janitorial Supervisor

ABM industries; Covington (WA); On-site; USD 44,000 - 48,000; Full time

Job summary

ABM Industries is seeking a Janitorial Supervisor to oversee site operations, lead day-to-day janitorial teams, and ensure performance targets are met. The role emphasizes client relations, safety, and efficient service delivery at assigned sites.

The candidate should have supervisory experience, strong communication skills, and proficiency with MS Office. A valid driver’s license and the ability to manage confidential information are required.

Qualifications

• 2+ years experience supervising employees.
• Experience in commercial cleaning is a big plus.
• Proven ability to manage teams, retain staff, coach and develop.
• MS Office proficiency required.
• Valid Driver’s License with satisfactory driving record.
• Confidential information handling with discretion.
• Detail-oriented and accurate.
• Strong organizational, multitasking, and prioritization skills.
• Excellent interpersonal and communication skills, including presentations.
• Team player with a positive, approachable demeanor.

Responsibilities

• Establish and maintain strong client relationships with a positive customer service orientation.
• Serve as main point-of-contact for client liaisons, meeting regularly to confirm quality standards and resolve issues.
• Provide leadership and support while being available for emergencies and off-hour support.
• Promote strong safety culture and train staff on PPE and safe movement practices.
• Plan and assign work schedules to ensure service delivery expectations are met.
• Ensure timely responses to client-reported emergency cleaning situations.
• Train staff on building and property security protocols at each client location.
• Train staff on ABM standard cleaning methods and specific client protocols.
• Ensure proper handling and storage of chemicals and maintain SDS/OSHA compliance.
• Train staff on safe operation of cleaning equipment and tools.
• Lead and supervise Site janitorial and Porter staff.
• Monitor employee timekeeping for schedule adherence and policy.
• Identify opportunities to increase revenue via additional billable work.
• Arrange for substitutions or cover shifts to avoid delays.

Skills

Team leadership

Communication

Organizational skills

Attention to detail

Education

High School Diploma or GED

Tools

MS Office

Job description

Overview

Pay: $32/HR to $35/HR DOE

The pay listed is the hourly rate for this position. A specific offer will vary based on applicant’s experience, skills, abilities, geographic location, and alignment with market data as well as schedule.

Benefit Information

ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit ABM Employee Benefits | Staff & Management

At ABM, we are looking for a Janitorial Supervisor. The Supervisor is responsible for overseeing projects, supervising day-to-day team operations, and ensuring performance goals are met for a designated site. May perform administrative tasks.

Responsibilities

• Establish and maintain strong client relationships with a positive customer service orientation.
• Serve as main point-of-contact for client liaisons, meeting regularly to confirm quality standards are met and service issues are promptly resolved.
• Provide leadership and support while being available for emergency and off-hour support.
• Promote strong safety culture and work environment. Train staff to utilize Personal Protective Equipment (PPE) and follow safe movement practices.
• Plan and assign work schedules to ensure service delivery expectations are achieved.
• Ensure timely responses to client-reported emergency cleaning situations.
• Train staff on building and property security protocols at each assigned client location.
• Train staff on ABM standard cleaning methods and any non-standard cleaning protocols contracted for specific clients.
• Train staff to ensure cleaning supplies/chemicals are appropriately utilized and properly stored, whether in a standard or green-cleaning environment. Maintain SDS sheet and OSHA requirements.
• Train staff on safe operation of all cleaning equipment (buffers, scrubbers, etc.).
• Train and manage Site janitorial and Porter staff.
• Continuously monitor employee timekeeping entries, looking for adherence to assigned work schedules and company policy.
• Look for opportunities to increase revenue by providing additional billable project work to new clients and/or existing base of clients.
• Arrange for staff substitutions or personally perform work where employee absences could impact timely completion of contracted work.

Qualifications

• At least 2 years of experience supervising employees.
• Experience with commercial cleaning industry is a big plus.
• Experience effectively managing teams: solid staff retention, counseling and developing team members, etc.
• MS Office (Outlook, Word, Excel) proficiency required.
• Valid Driver’s License and satisfactory driving record is required to operate company vehicles to and from customer work sites.
• Proven ability to handle confidential information with discretion.
• Detail-oriented with a high level of accuracy.
• Strong organizational, multi-tasking, and prioritization skills.
• Excellent interpersonal and communication skills, including ability to give effective presentations to small and large groups.
• Resourceful team player with a positive outlook and approachable demeanor.
• High School Diploma or GED (Required)

REQNUMBER: 167186

ABM is proud to be an Equal Opportunity Employer qualified applicants without regard race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran or any other protected factor under federal, state, or local law. ABM is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a disability and need assistance in completing the employment application, please call 888-328-8606. We will provide you with assistance and make a determination on your request for reasonable accommodation on a case-by-case basis.