Janitorial Supervisor

ABM industries; Seattle (WA); On-site; USD 70,000 - 71,000; Full time

Job summary

ABM Industries in Seattle, WA is seeking a site supervisor for janitorial operations. You will lead the local cleaning staff, supervise daily tasks, and maintain service quality in collaboration with clients.

This role requires strong leadership, excellent communication, and a focus on safety and efficiency. A valid driver's license and proficiency with MS Office are required; High School diploma or GED is mandatory.

Qualifications

• At least 2 years of experience supervising employees.
• MS Office (Outlook, Word, Excel) proficiency required.
• Strong interpersonal and communication skills; ability to present to groups.

Responsibilities

• Establish and maintain strong client relationships with a positive customer service orientation.
• Serve as main point-of-contact for client liaisons; meet regularly to confirm quality standards and resolve service issues.
• Provide leadership and support; be available for emergency and off-hour support.
• Promote safety culture; train staff on PPE and safe movement practices.
• Plan and assign work schedules to ensure service delivery expectations are met.
• Ensure timely responses to client-reported emergency cleaning situations.
• Train staff on building and property security protocols; ABM cleaning methods and non-standard protocols.
• Train staff to safely handle cleaning supplies/chemicals and maintain SDS/OSHA compliance.
• Train staff on safe operation of cleaning equipment; manage Site janitorial and Porter staff.
• Monitor timekeeping for adherence to schedules and policy.
• Look for opportunities to increase revenue with additional billable work.
• Arrange staff substitutions or perform work when absences could delay contracted work.

Skills

Staff supervision

MS Office proficiency

Interpersonal communication

Detail-oriented

Organizational skills

Education

High School Diploma or GED

Job description

Job Description

Pay:

$33.87/HR to $33.87/HR

The pay listed is the hourly/salary rate for this position. A specific offer will vary based on applicant’s experience, skills, abilities, geographic location, and alignment with market data.

Benefit Information:

ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit Annual Benefits-Staff and Management

This position will be directly responsible for the overall operation and supervision of a janitorial staff at an assigned location.

Responsibilities

• Establish and maintain strong client relationships with a positive customer service orientation.
• Serve as main point-of-contact for client liaisons, meeting regularly to confirm quality standards are met and service issues are promptly resolved.
• Provide leadership and support while being available for emergency and off-hour support.
• Promote strong safety culture and work environment. Train staff to utilize Personal Protective Equipment (PPE) and follow safe movement practices.
• Plan and assign work schedules to ensure service delivery expectations are achieved.
• Ensure timely responses to client-reported emergency cleaning situations.
• Train staff on building and property security protocols at each assigned client location.
• Train staff on ABM standard cleaning methods and any non-standard cleaning protocols contracted for specific clients.
• Train staff to ensure cleaning supplies/chemicals are appropriately utilized and properly stored, whether in a standard or green-cleaning environment. Maintain SDS sheet and OSHA requirements.
• Train staff on safe operation of all cleaning equipment (buffers, scrubbers, etc.).
• Train and manage Site janitorial and Porter staff.
• Continuously monitor employee timekeeping entries, looking for adherence to assigned work schedules and company policy.
• Look for opportunities to increase revenue by providing additional billable project work to new clients and/or existing base of clients.
• Arrange for staff substitutions or personally perform work where employee absences could impact timely completion of contracted work.

Qualifications

Minimum Requirements

• At least 2 years of experience supervising employees.
• Experience with commercial cleaning industry is a big plus.
• Experience effectively managing teams: solid staff retention, counseling and developing team members, etc.
• MS Office (Outlook, Word, Excel) proficiency required.
• Valid Driver’s License and satisfactory driving record is required to operate company vehicles to and from customer work sites.
• Proven ability to handle confidential information with discretion.
• Detail-oriented with a high level of accuracy.
• Strong organizational, multi-tasking, and prioritization skills.
• Excellent interpersonal and communication skills, including ability to give effective presentations to small and large groups.
• Resourceful team player with a positive outlook and approachable demeanor.
• High School Diploma or GED (Required)

About Us

ABM (NYSE: ABM) is one of the world’s largest providers of integrated facility, engineering, and infrastructure solutions. Every day, our over 100,000 team members deliver essential services that make spaces cleaner, safer, and efficient, enhancing the overall occupant experience.

ABM serves a wide range of market sectors including commercial real estate, aviation, education, mission critical, and manufacturing and distribution. With over $8 billion in annual revenue and a blue-chip client base, ABM delivers innovative technologies and sustainable solutions that enhance facilities and empower clients to achieve their goals. Committed to creating smarter, more connected spaces, ABM is investing in the future to meet evolving challenges and build a healthier, thriving world. ABM: Driving possibility, together.

ABM is an Equal Employment Opportunity (EEO) employer that does not discriminate on the basis of any trait or characteristic protected by applicable federal, state, or local law, including disability and protected veteran status. ABM is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a disability and need assistance in completing the employment application, please call 888-328-8606. We will provide you with assistance and make a determination on your request for reasonable accommodation on a case-by-case basis.

ABM participates in the U.S. Department of Homeland Security E-Verify program. E-Verify is an internet-based system used to electronically confirm employment eligibility.

ABM is a military-friendly company proudly employing thousands of men and women who have served in the U.S. military. With ABM, you’ll have access to a world-class training program and ample opportunities to use the skills you developed while serving our country. Whether you’re looking for a frontline or professional position, you can find post-military career opportunities across ABM.

For more information, visit www.abm.com