Site Supervisor

ABM industries; Surprise (AZ); On-site; USD 23,000 - 32,000; Full time

Job summary

ABM Industries is seeking a site supervisor in Surprise, AZ to lead janitorial teams, schedule shifts, and ensure high-quality service delivery. The role requires coordinating with clients, training staff on safety and cleaning protocols, and maintaining strong team performance.

Responsibilities include supervising staff, managing timekeeping, and responding to emergencies while upholding ABM standards and safety procedures.

Qualifications

• At least 2 years of experience supervising employees.
• MS Office (Outlook, Word, Excel) proficiency required.
• Valid Driver's License and satisfactory driving record required to operate company vehicles.
• Detail-oriented with a high level of accuracy.
• Strong organizational, multi-tasking, and prioritization skills.
• Excellent interpersonal and communication skills, including ability to give effective presentations.

Responsibilities

• Establish and maintain strong client relationships with a positive customer service orientation.
• Serve as main point-of-contact for client liaisons and ensure quality standards are met.
• Provide leadership and support including emergency and off-hour assistance.
• Promote safety culture; train staff on PPE and safe movement practices.
• Plan and assign work schedules to meet service delivery expectations.
• Ensure timely responses to client-reported emergencies.
• Train staff on security protocols and ABM cleaning methods.

Skills

Staff supervision

MS Office proficiency

Communication skills

Organizational skills

Attention to detail

Education

High School Diploma or GED

Tools

MS Office

Job description

Pay: $20.41/hour The pay listed is the hourly rate for this position. A specific offer will vary based on applicant's experience, skills, abilities, geographic location, and alignment with market data.

Schedule : Mon-Fri 5am-1:30pm

Benefit Information: ABM offers a comprehensive benefits package. For information about ABM's benefits, visit ABM 2026 Employee Benefits | Staff & Management Team Members

Establish and maintain strong client relationships with a positive customer service orientation.

Serve as main point-of-contact for client liaisons, meeting regularly to confirm quality standards are met and service issues are promptly resolved.

Provide leadership and support while being available for emergency and off-hour support.

Promote strong safety culture and work environment. Train staff to utilize Personal Protective Equipment (PPE) and follow safe movement practices.

Plan and assign work schedules to ensure service delivery expectations are achieved.

Ensure timely responses to client-reported emergency cleaning situations.

Train staff on building and property security protocols at each assigned client location.

Train staff on ABM standard cleaning methods and any non-standard cleaning protocols contracted for specific clients.

Train staff to ensure cleaning supplies/chemicals are appropriately utilized and properly stored, whether in a standard or green-cleaning environment. Maintain SDS sheet and OSHA requirements.

Train staff on safe operation of all cleaning equipment (buffers, scrubbers, etc.).

Train and manage Site janitorial and Porter staff.

Continuously monitor employee timekeeping entries, looking for adherence to assigned work schedules and company policy.

Look for opportunities to increase revenue by providing additional billable project work to new clients and/or existing base of clients.

Arrange for staff substitutions or personally perform work where employee absences could impact timely completion of contracted work.

• At least 2 years of experience supervising employees.
• Experience with commercial cleaning industry is a big plus.
• Experience effectively managing teams: solid staff retention, counseling and developing team members, etc.
• MS Office (Outlook, Word, Excel) proficiency required.
• Valid Driver's License and satisfactory driving record is required to operate company vehicles to and from customer work sites.
• Proven ability to handle confidential information with discretion.
• Detail-oriented with a high level of accuracy.
• Strong organizational, multi-tasking, and prioritization skills.
• Excellent interpersonal and communication skills, including ability to give effective presentations to small and large groups.
• Resourceful team player with a positive outlook and approachable demeanor.
• High School Diploma or GED (Required)

ABM is an EOE (M/F/Vet/Disability/Gender Identity/Sexual Orientation) California Consumers Notice http://www.abm.com/californiaprivacy