Janitorial Supervisor

Union Depot; Sunnyvale (CA); On-site; USD 74,000 - 95,000; Full time

Job summary

ABM is seeking a Site Supervisor in Sunnyvale, CA to oversee cleaning projects, supervise daily operations, and ensure performance goals are met for a designated site.

You will lead staff, maintain client relationships, schedule work, and respond to emergencies, while promoting safety and proper PPE use.

A high school diploma and 2+ years of supervision are required; a valid driver’s license is needed to operate company vehicles.

Qualifications

• At least 2 years of experience supervising employees.
• Experience in commercial cleaning is a big plus.
• Strong staff retention, counseling and development skills.
• Valid Driver’s License and clean driving record.
• Ability to handle confidential information discretely.
• Detail-oriented with high accuracy.
• Strong organizational, multi-tasking and prioritization skills.
• Excellent interpersonal and presentation skills.
• Resourceful team player with a positive attitude.
• High School Diploma or GED required.

Responsibilities

• Establish and maintain strong client relationships with a positive customer service orientation.
• Serve as main point-of-contact for client liaisons and ensure quality standards.
• Provide leadership and support while being available for emergencies.
• Promote safety culture; train staff on PPE and safe movement.
• Plan and assign work schedules to ensure service delivery.
• Ensure timely responses to emergency cleaning situations.
• Train staff on building and property security protocols.
• Train staff on standard and green-cleaning methods.
• Train staff to store cleaning supplies and maintain SDS/OSHA requirements.
• Train staff on safe operation of cleaning equipment.
• Train and manage site janitorial and porter staff.
• Monitor employee timekeeping and adherence to schedules.
• Look for opportunities to increase revenue with additional billable work.
• Arrange substitutions or cover absences to meet deadlines.

Skills

Leadership

Communication

Problem-solving

Detail-oriented

Education

High School Diploma or GED

Job description

Pay: $74K/YR plus DOE
The pay listed is the salaried rate for this position. A specific offer will vary based on applicant’s experience, skills, abilities, geographic location, and alignment with market data.

The Supervisor is responsible for overseeing projects, supervising day-to-day team operations, and ensuring performance goals are met for a designated site. May perform administrative tasks.

Responsibilities

Job Description:

• Establish and maintain strong client relationships with a positive customer service orientation.
• Serve as main point-of-contact for client liaisons, meeting regularly to confirm quality standards are met and service issues are promptly resolved.
• Provide leadership and support while being available for emergency and off-hour support.
• Promote strong safety culture and work environment. Train staff to utilize Personal Protective Equipment (PPE) and follow safe movement practices.
• Plan and assign work schedules to ensure service delivery expectations are achieved.
• Ensure timely responses to client-reported emergency cleaning situations.
• Train staff on building and property security protocols at each assigned client location.
• Train staff on ABM standard cleaning methods and any non-standard cleaning protocols contracted for specific clients.
• Train staff to ensure cleaning supplies/chemicals are appropriately utilized and properly stored, whether in a standard or green-cleaning environment. Maintain SDS sheet and OSHA requirements.
• Train staff on safe operation of all cleaning equipment (buffers, scrubbers, etc.).
• Train and manage Site janitorial and Porter staff.
• Continuously monitor employee timekeeping entries, looking for adherence to assigned work schedules and company policy.
• Look for opportunities to increase revenue by providing additional billable project work to new clients and/or existing base of clients.
• Arrange for staff substitutions or personally perform work where employee absences could impact timely completion of contracted work.

Qualifications

• At least 2 years of experience supervising employees.
• Experience with commercial cleaning industry is a big plus.
• Experience effectively managing teams: solid staff retention, counseling and developing team members, etc.
• Valid Driver’s License and satisfactory driving record is required to operate company vehicles to and from customer work sites.
• Proven ability to handle confidential information with discretion.
• Detail-oriented with a high level of accuracy.
• Strong organizational, multi-tasking, and prioritization skills.
• Excellent interpersonal and communication skills, including ability to give effective presentations to small and large groups.
• Resourceful team player with a positive outlook and approachable demeanor.
• High School Diploma or GED (Required)

ABM is an Equal Employment Opportunity (EEO) employer that does not discriminate on the basis of any trait or characteristic protected by applicable federal, state, or local law, including disability and protected veteran status. ABM is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a disability and need assistance in completing the employment application, please call 888-328-8606. We will provide you with assistance and make a determination on your request for reasonable accommodation on a case-by-case basis.

ABM participates in the U.S. Department of Homeland Security E-Verify program. E-Verify is an internet-based system used to electronically confirm employment eligibility.