Janitorial QA Lead: Inspections, Training & Compliance

HHM Facility Management; Moline (IL); On-site; USD 50,000 - 65,000; Full time

Job summary

HHM Facility Management is seeking a detail-oriented Quality Control Manager to oversee cleaning standards across client facilities in Moline, IL. This role audits operations, trains staff, and ensures safety compliance to deliver premium cleanliness and brand representation.

You will conduct on-site inspections, analyze service data, and generate quality reports for senior management and clients, while coordinating with site Supervisors to maintain high performance.

Qualifications

• 3–5 years of experience in commercial cleaning or facilities management.
• 1–2 years in a dedicated quality assurance, inspection, or supervisory role.
• Deep understanding of OSHA standards, SDS, and green cleaning certifications.
• Proficient with CMMS or inspection apps and MS Office for reporting.

Responsibilities

• Site Inspections & Audits: Perform regular walkthrough inspections of facilities to evaluate cleanliness against benchmarks.
• Quality System Management: Develop and maintain digitized inspection checklists and KPIs for cleaning crews.
• Staff Training & Coaching: Provide hands-on training for custodial staff on cleaning techniques and safety.
• Safety & Regulatory Compliance: Enforce OSHA standards and PPE usage.
• Client Relations & Resolution: Address client complaints and drive corrective actions.
• Data Reporting: Generate weekly/monthly quality reports for management and clients.

Skills

Quality Assurance

Facilities Management

Data Reporting

Communication

Safety Compliance

Education

High School Diploma

Associate or Bachelor's Degree in Business or Operations Management

Tools

CMMS Software

Inspection Apps

Microsoft Office / Google Workspace

Job description

HHM Facility Management is seeking a detail-oriented Quality Control Manager to oversee cleaning standards across client facilities in Moline, IL. This role audits operations, trains staff, and ensures safety compliance to deliver premium cleanliness and brand representation.

You will conduct on-site inspections, analyze service data, and generate quality reports for senior management and clients, while coordinating with site Supervisors to maintain high performance.