Janitorial Account Manager: Client Growth & Operations Lead

Harvard Maintenance, Inc.; Minneapolis (MN); On-site; USD 76,000 - 93,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Life insurance

Long-term disability (LTD)

401K Savings Plan

Job summary

Harvard Maintenance, Inc. is seeking an Account Manager to service existing contracts and manage budgets in Minneapolis. The role focuses on operational and financial performance while developing new business opportunities where possible.

You will interface with client management and contractors, monitor quality, manage work orders and schedules, and ensure contract compliance. Strong budget skills and MS Office proficiency are essential.

Qualifications

• Minimum 2 years’ experience in janitorial operations management.
• Excellent written and verbal communication skills.
• Experience with new construction, space reuse and changing space needs.
• Experience with creating and managing complex budgets.
• Ability to self-manage daily activities.
• Must be flexible with work hours and schedule.
• Technical knowledge of all aspects of janitorial service delivery.
• Proficient in Microsoft Office.

Responsibilities

• Interface with client management and contractors’ staff to coordinate and execute cleaning and other projects.
• Monitor to ensure quality control expectations are met.
• Manage work order system.
• Manage expenditures such as labor and supplies to budget.
• Manage schedules to ensure contract compliance.
• Review employee performance and be able to execute corrective action plans.
• Complete all quality control programs in accordance with company guidelines.
• Other projects assigned.

Skills

Budget management

Communication

Operations management

MS Office

Self-management

Flexibility

Janitorial services

Space planning

Tools

Microsoft Office

Job description

Harvard Maintenance, Inc. is seeking an Account Manager to service existing contracts and manage budgets in Minneapolis. The role focuses on operational and financial performance while developing new business opportunities where possible.

You will interface with client management and contractors, monitor quality, manage work orders and schedules, and ensure contract compliance. Strong budget skills and MS Office proficiency are essential.