Janitorial Account Manager (Minneapolis) 37780

Harvard Maintenance, Inc.; Minneapolis (MN); On-site; USD 76,000 - 93,000; Full time

Job summary

Harvard Maintenance, Inc. is seeking an Account Manager to service existing business both operationally and financially, while maintaining strong relationships with customers and pursuing new opportunities where possible.

You will coordinate with client management and contractors, monitor quality control, manage work orders, budgets, and schedules, and ensure contract compliance while leading performance reviews and quality programs in alignment with company guidelines.

Qualifications

• Minimum 2 years’ experience of janitorial operations management.
• Excellent written and verbal communication skills.
• Experience with new construction, space reuse and constantly changing space needs.
• Experience with creating and managing complex budgets.
• Ability to self-manage daily activities.
• Must be flexible with work hours and schedule.
• Technical knowledge of all aspects of janitorial service delivery.
• Proficient in Microsoft Office.

Responsibilities

• Interface with client management and contractors’ staff to coordinate and execute cleaning and other projects
• Monitor to ensure quality control expectations are met
• Manage work order system
• Manage expenditures such as labor and supplies to budget
• Manage schedules to ensure contract compliance
• Review employee performance and be able to execute corrective action plans
• Complete all quality control programs in accordance with company guidelines
• Other projects assigned

Skills

Janitorial operations management

Communication skills

Budget management

Microsoft Office

Job description

Life at Harvard

Are you ready to be part of something Extraordinary? Look no further than Harvard is the largest family-owned provider of premier commercial janitorial and professional security services in the United States. We believe in the power of our people. Here, every team member is valued, empowered, and trained to contribute their best. We foster an inclusive workplace culture where diversity is celebrated and every voice matters.

A day in the life:

The Account Manager Primary focus will be to service the existing business, operationally and financially, while maintaining relationships with existing customers and developing new business where possible.

What you’ll do as an Exceptional Team Member

• Interface with client management and contractors’ staff to coordinate and execute cleaning and other projects
• Monitor to ensure quality control expectations are met
• Manage work order system
• Manage expenditures such as labor and supplies to budget
• Manage schedules to ensure contract compliance
• Review employee performance and be able to execute corrective action plans
• Complete all quality control programs in accordance with company guidelines
• Other projects assigned

What you’ll need to be an Extraordinary Team Member

• Minimum (2) years’ experience of janitorial operations management
• Excellent written and verbal communication skills
• Experience with new construction, space reuse and constantly changing space needs
• Experience with creating and managing complex budgets
• Ability to self-manage daily activities
• Must be flexible with work hours and schedule
• Technical knowledge of all aspects of janitorial service delivery
• Proficient in Microsoft office

The Harvard Promise

Join our team of Extraordinary People committed to delivering Exceptional Service. Together, we'll redefine industry standards and create a workplace where your talent thrives. Discover your potential with Harvard Maintenance. Learn more about our company and culture.

www.harvardmaint.com

Harvard is offering a competitive salary structure including benefit package with medical, dental, life, and long-term disability (LTD) insurance along with 401K Savings Plan.

An Equal Opportunity Employer --- M/F/D/V

Our Salary & Wage Details

USD $84,499.84/Yr.

Schedule

Monday - Friday 11:00 AM to 8;00 PM Weekends as needed