Account Manager

Integrity National Corporation; Monroe (NC); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

401(k)

Dental insurance

Health insurance

Paid time off

Vision insurance

Job summary

Integrity National Corporation is seeking an Account Manager in Monroe, NC to oversee on-site account operations and supervise a large account. The role includes hiring, training, and supervising crews to meet client expectations and maintain safety standards.

The position interfaces with customers and tenants to ensure satisfaction, manages scheduling and budgets, and strives for high morale and profitability while adhering to company policies.

Qualifications

• College degree in Business Administration or equivalent work experience.
• 5+ years experience managing large janitorial facilities (300,000+ sq ft).
• Experience in recruiting, hiring, training, quality control, customer relationship management, scheduling and budget management.
• Proficient with MS Office and timekeeping software.
• Able to pass State and Federal background check.
• Valid driver's license and own vehicle.
• Experience in entrepreneurial, rapidly growing environments.

Responsibilities

• Ensure that the work identified in the specifications is performed properly, on time, safely and within the budget.
• Schedules and coordinates custodial duties and current services.
• Prepares schedule and supervises work assignments for all personnel.
• Inspects work of subordinates.
• Uses computer products to track work.
• Conducts training for employees.
• Orders all cleaning supplies and equipment. Maintains security of all tools, equipment and supplies.
• Administers the Safety Program at the account.
• Administers personnel policies in accordance with Human Resource Policy Manual.
• Prepares required reports.
• Enforces the account dress code.
• Responds daily to requests from the Director of Operations.
• Completes all work in a professional manner commensurate with industry and safety standards.
• Any other duties as assigned.

Skills

People management

Scheduling

Customer relationship management

Budget management

Leadership

MS Office

Education

College degree in Business Administration or equivalent

Tools

MS Office

Timekeeping software

Job description

Job description: This is a general job description of a position that is open for submission of resumes. The following summary is intended to describe the general nature and level of work performed. The statements below are not intended to be construed as an exhaustive list of responsibilities, knowledge, skills, and abilities for this position. SUMMARY: The Account Manager is responsible for all maintenance tasks within an account and is responsible to be onsite overseeing the account while work is being performed. The Account Manager may supervise one large account, or a large geographically separated unit. The Account Manager interviews and hires the crew. The Account Manager is responsible for training and supervision. The Account Manager interfaces with the customer and tenants to ensure customer satisfaction with our work. The overall goal and priority of The Account Manager is to become an important resource for the customer and The Company. He or she is to have the best interests of the customer in mind for all scheduling decisions. The result required is a high-morale people-oriented organization operating by the policies that meet or exceed customer expectations while achieving specific quality and profit objectives.

Duties & Responsibilities

• Ensures that the work identified in the specifications is performed properly, on time, safely and within the budget.
• Schedules and coordinates custodial duties and current services.
• Prepares schedule and supervises work assignments for all personnel.
• Inspects work of subordinates.
• Uses computer products to track work.
• Conducts training for employees.
• Orders all cleaning supplies and equipment. Maintains security of all tools, equipment and supplies.
• Administers the Safety Program at the account.
• Administers personnel policies in accordance with Human Resource Policy Manual.
• Prepares required reports.
• Enforces the account dress code.
• Responds daily to requests from the Director of Operations.
• Completes all work in a professional manner commensurate with industry and safety standards.
• Any other duties as assigned.

Minimum Job Requirements

• College degree in Business Administration is highly desirable, or equivalent in work experience leading projects.
• 5 plus years experience managing large janitorial facilities with minimum 300,000 square feet or more.
• Experience in recruiting, hiring, training, quality control management, customer relationship management, task scheduling and budget management.
• Proficient in MS Office programs, timekeeping software and use of other office equipment.
• Able to pass a State and Federal Government background check.
• Must have a valid drivers license and personal vehicle for transportation.
• Experience in working in an entrepreneurial and rapidly growing environment.

Benefits

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance