IVR Quality Engineer: Onsite Automation & IVR Testing

1063 Accenture Flex LLC Company; Irving (TX); On-site; USD 55,000 - 83,000; Full time

Benefits offered by this job

Medical benefits

401(k) plan

Paid time off

Job summary

Accenture is seeking a QA tester to join a Plano, TX client-onsite engagement. You will plan, execute, and manage manual and automated testing for a Chat and Voice Technology team, delivering quality insights to leadership and reducing manual effort through automation.

Required: 5+ years with Selenium, 2+ years IVR and automation testing, a Bachelor's degree or higher, and fluent Spanish. Onsite three days per week with the client, plus travel as needed.

Qualifications

• Bachelor's degree or higher.
• 5+ years of experience with Selenium.
• 2+ years of IVR testing experience.
• 2+ years of automation testing experience.
• Must speak fluent Spanish.

Responsibilities

• Planning, executing, and managing the manual and automated testing effort for a variety of projects within a Chat and Voice Technology team
• Utilizing both business workflows and technical architecture to effectively communicate risks, testing coverage, and quality insights to leadership
• Reducing manual effort through automation and AI-assisted development

Skills

Fluent Spanish

Selenium

IVR testing

Automation testing

Education

Bachelor's degree or higher

Tools

Playwright

Cyara

Job description

Accenture is seeking a QA tester to join a Plano, TX client-onsite engagement. You will plan, execute, and manage manual and automated testing for a Chat and Voice Technology team, delivering quality insights to leadership and reducing manual effort through automation.

Required: 5+ years with Selenium, 2+ years IVR and automation testing, a Bachelor's degree or higher, and fluent Spanish. Onsite three days per week with the client, plus travel as needed.