IVR & Contact Center Cloud Developer | Java, AWS
Indotronix UK
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Job summary
Indotronix UK in Philadelphia, PA is seeking an experienced IVR / Contact Center Application Developer. The role focuses on building and supporting IVR solutions and contact center applications, APIs, and cloud-based services to enhance customer service operations.
The candidate should have deep expertise in Java, Spring Boot, AWS, Amazon Connect and Genesys Cloud, and will work on developing microservices and integrating cloud services to modernize contact center capabilities.
Qualifications
- 10+ years of experience in IVR / contact center development.
- Expertise in Java, Spring Boot, AWS, Amazon Connect, and Genesys Cloud.
Responsibilities
- Develop and support IVR solutions and contact center applications.
- Build APIs and cloud-based services to enhance customer service operations.
Tools
Job description
Indotronix UK in Philadelphia, PA is seeking an experienced IVR / Contact Center Application Developer. The role focuses on building and supporting IVR solutions and contact center applications, APIs, and cloud-based services to enhance customer service operations.
The candidate should have deep expertise in Java, Spring Boot, AWS, Amazon Connect and Genesys Cloud, and will work on developing microservices and integrating cloud services to modernize contact center capabilities.
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