AWS Connect Developer - Enterprise IVR & Cloud (On-Site)

Amatriot Group, LLC; Woodlawn (MD); On-site; USD 130,000 - 180,000; Full time

Job summary

Amatriot Group, LLC in Woodlawn, MD seeks a highly skilled AWS Connect developer to design, build, and optimize enterprise contact center solutions. You will translate business needs into scalable AWS-based processes with cross‑functional collaboration.

Requirements include a Bachelor's degree in CS or related field, 7 years of experience with large enterprise frameworks and AWS, 3 years with Amazon Connect, and on‑site work five days a week; a public trust clearance is required.

Qualifications

• Bachelor's degree in CS, Math, Engineering, or related field.
• 7 years with large enterprise frameworks and AWS.
• 3 years with Amazon Connect.
• 3 years in development using Node.js, Python, or Java.
• 3 years designing call routing and messaging.
• Excellent interpersonal and communication skills.
• Must obtain and maintain a public trust clearance.
• On-site work in Woodlawn, MD, five days a week.

Responsibilities

• Design, develop, and implement AWS Connect processes and configurations.
• Support and enhance existing processes based on new requirements.
• Recommend improvements for operations and updates.
• Facilitate requirements gathering and documentation.
• Design and develop solutions within the ServiceNow environment.
• Perform all other duties as assigned.

Skills

AWS Connect

AWS Cloud

Node.js

Python

Java

IVR

ACD

Live Chat

Requirements documentation

Communication skills

Education

Bachelor's degree in Computer Science, Mathematics, Engineering, or related field

Tools

AWS

ServiceNow

Lambda

Lex

Kinesis

DynamoDB

Job description

Amatriot Group, LLC in Woodlawn, MD seeks a highly skilled AWS Connect developer to design, build, and optimize enterprise contact center solutions. You will translate business needs into scalable AWS-based processes with cross‑functional collaboration.

Requirements include a Bachelor's degree in CS or related field, 7 years of experience with large enterprise frameworks and AWS, 3 years with Amazon Connect, and on‑site work five days a week; a public trust clearance is required.