ITSM Insights & Value Analyst - Healthcare IT

SolutionHealth; Milton (MA); On-site; USD 90,000 - 140,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

Tuition Reimbursement

401(k) Retirement Plan

Job summary

SolutionHealth is seeking an IT Communications & Value Analyst to enhance transparency and value realization of IT services. You will prepare executive-level presentations, reports, and data packets and translate complex IT information for diverse audiences, including executives, clinicians, and operations teams.

This role requires Epic EHR exposure and ITIL certification within 6 months of hire. We value healthcare IT experience (5+ years) and a collaborative approach to align IT work with

Qualifications

• Bachelor’s degree in Healthcare, IT, Business, or related field (or equivalent substantial progressive work experience)
• ITIL Foundation Certification within 6 months of hire and Epic certification(s) in one or more application modules, Required
• Minimum of 5 years of experience in healthcare IT environments with significant exposure to Epic EHR/Environments, Required

Responsibilities

• Develop, prepare, and deliver executive-level presentations, reports, and data packets from multiple IT systems to provide timely insights
• Translate complex technical and performance information into clear communication for diverse audiences including executive leadership and clinical stakeholders
• Collect, analyze, and synthesize data from IT systems to produce accurate, timely, actionable insights for decision-making
• Support consistent visibility into IT work, initiatives, and service performance for stakeholders

Skills

Executive presenting

Data synthesis

Clear communication

Stakeholder mgmt

Healthcare IT

Education

Bachelor’s degree

Tools

Epic EHR

ITSM tools

Job description

SolutionHealth is seeking an IT Communications & Value Analyst to enhance transparency and value realization of IT services. You will prepare executive-level presentations, reports, and data packets and translate complex IT information for diverse audiences, including executives, clinicians, and operations teams.

This role requires Epic EHR exposure and ITIL certification within 6 months of hire. We value healthcare IT experience (5+ years) and a collaborative approach to align IT work with