ITSM Analytics & Communications Analyst (Healthcare IT)

SolutionHealth

Salem (NH)

On-site

USD 90,000 - 130,000

Full time

14 days+

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Benefits offered by this job

Health insurance
Dental insurance
Vision insurance
Prescription coverage
Short-term disability
Long-term disability
Life insurance
Tuition Reimbursement
403(b) Retirement Savings Plan

Job summary

SolutionHealth is seeking an IT Communications & Value Analyst to translate IT data into actionable insights, support executive-level decisions, and communicate complex information to diverse stakeholders. You will coordinate IT reporting and ensure transparency of initiatives, aligning IT work with organizational goals.

Ideal candidates have 5+ years in healthcare IT, Epic EHR exposure, and ITIL foundations, with the ability to produce clear executive presentations and data packets for

Qualifications

  • Bachelor’s degree in Healthcare, Information Technology, Business, or related field (or equivalent substantial progressive work experience, certifications, and education), Required
  • ITIL Foundation Certification within 6 months of hire and Epic certification(s) in one or more application modules, Required
  • Experience: Minimum of 5 years of experience in healthcare IT environments with significant exposure to Epic EHR/Environments, Required

Responsibilities

  • Develop, prepare, and deliver executive-level presentations, reports, and data packets in multiple formats to support decision-making and alignment
  • Collect, analyze, and synthesize data from multiple IT systems and sources to produce accurate, timely, and actionable insights
  • Translate complex technical, operational, and performance information into clear, structured communications for diverse audiences, including executive leadership, clinical stakeholders, and operational teams

Skills

Data analysis
Executive presentation
Healthcare IT knowledge
Epic EHR experience
ITIL Foundation (6 months)

Education

Bachelor’s degree in Healthcare/IT/Business or equivalent

Tools

ITSM tools
Epic systems

Job description

SolutionHealth is seeking an IT Communications & Value Analyst to translate IT data into actionable insights, support executive-level decisions, and communicate complex information to diverse stakeholders. You will coordinate IT reporting and ensure transparency of initiatives, aligning IT work with organizational goals.

Ideal candidates have 5+ years in healthcare IT, Epic EHR exposure, and ITIL foundations, with the ability to produce clear executive presentations and data packets for

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