Global ITSM Change & Release Automation Leader

Northern Trust Corp; Chicago (IL); Sur place; USD 137 400 - 240 400; Plein temps

Avantages offerts par ce poste

401k and pension benefits

Comprehensive health benefits

Paid time off

Discretionary bonus program

Résumé du poste

A leading financial institution is seeking an experienced ITSM Change and Release Management Automation/Optimization Leader to transform change management processes globally. This role requires over 10 years of experience in IT Service Management, specifically within Banking or Financial institutions, along with a strong background in automation and AI. Responsibilities include driving automation workflows, optimizing release management functions, and implementing a global Patch Management strategy. Join a collaborative culture that values flexible work arrangements and community engagement.

Qualifications

• 10+ years of experience in IT Service Management within Banking/Financial institutions.
• Expertise in automation, AI/ML, and digital transformation.
• Strong knowledge of ITIL, COBIT, and regulatory compliance.

Responsabilités

• Lead global transformation of Change and Release Management functions.
• Drive automation of change execution workflows using AI and RPA.
• Implement a global Patch Management capability.

Connaissances

IT Service Management

Change Management Automation

Release Management Optimization

AI and Automation

Stakeholder Management

Outils

RPA

AI/ML

Description du poste

A leading financial institution is seeking an experienced ITSM Change and Release Management Automation/Optimization Leader to transform change management processes globally. This role requires over 10 years of experience in IT Service Management, specifically within Banking or Financial institutions, along with a strong background in automation and AI. Responsibilities include driving automation workflows, optimizing release management functions, and implementing a global Patch Management strategy. Join a collaborative culture that values flexible work arrangements and community engagement.