A leading financial institution is seeking an experienced ITSM Change and Release Management Automation/Optimization Leader to transform change management processes globally. This role requires over 10 years of experience in IT Service Management, specifically within Banking or Financial institutions, along with a strong background in automation and AI. Responsibilities include driving automation workflows, optimizing release management functions, and implementing a global Patch Management strategy. Join a collaborative culture that values flexible work arrangements and community engagement.
Qualifications
10+ years of experience in IT Service Management within Banking/Financial institutions.
Expertise in automation, AI/ML, and digital transformation.
Strong knowledge of ITIL, COBIT, and regulatory compliance.
Responsibilities
Lead global transformation of Change and Release Management functions.
Drive automation of change execution workflows using AI and RPA.
Implement a global Patch Management capability.
Skills
IT Service Management
Change Management Automation
Release Management Optimization
AI and Automation
Stakeholder Management
Tools
RPA
AI/ML
Job description
A leading financial institution is seeking an experienced ITSM Change and Release Management Automation/Optimization Leader to transform change management processes globally. This role requires over 10 years of experience in IT Service Management, specifically within Banking or Financial institutions, along with a strong background in automation and AI. Responsibilities include driving automation workflows, optimizing release management functions, and implementing a global Patch Management strategy. Join a collaborative culture that values flexible work arrangements and community engagement.