ITS Operations Supervisor: Traffic Signal & Systems Leader

Town of Gilbert; Gilbert (AZ); On-site; USD 75,000 - 110,000; Full time

Job summary

Town of Gilbert is seeking an ITS Operations Supervisor to lead the Traffic Signal Specialists team and oversee the construction, maintenance, and operation of traffic signals. The role focuses on delivering best-in-class service to the community while supporting professional growth in a dynamic, innovative government environment.

The supervisor will train staff, manage on-call responses, coordinate with Engineering and other departments, and ensure safety and compliance.

Qualifications

• High School Diploma or GED supplemented by some college-level or technical training course work.
• 5 years of experience in traffic signal construction, maintenance, and repair.
• 3 years of lead, supervisory or training experience; or any combination of training, education and experience equivalent to the minimum qualifications listed above may be considered.
• Associate degree or higher preferred.

Responsibilities

• Plans, organizes, and directs the activities of the Traffic Signal Specialists I, II, and III in the construction, preventive maintenance, and operations of traffic signals.
• Provide training, direction and supervision necessary to prepare and maintain ITS Operations staff for the installation, diagnostics, repair and operations of ITS equipment associated with their positions.
• Supervises and evaluates the work of subordinate personnel in the installation, maintenance, and repair of complex electronics.
• Communicate with Engineering Division Staff, the general public, other Town employees, vendors, management and contractors to provide information on the traffic signal and ITS specifications, recommendations, annual reports, and performance evaluations.
• Give instructions in work procedures, safety practices, technical aspects, department policies and related requirements.
• Maintain an on-call and emergency response schedule for ITS Operations personnel. The incumbent is subject to call-out during off-duty hours to cover emergency situations.
• View the full job description here.

Education

High School Diploma or GED

Job description

Town of Gilbert is seeking an ITS Operations Supervisor to lead the Traffic Signal Specialists team and oversee the construction, maintenance, and operation of traffic signals. The role focuses on delivering best-in-class service to the community while supporting professional growth in a dynamic, innovative government environment.

The supervisor will train staff, manage on-call responses, coordinate with Engineering and other departments, and ensure safety and compliance.