ITS Operations Supervisor

Town of Gilbert; Gilbert (AZ); On-site; USD 75,000 - 110,000; Full time

Job summary

Town of Gilbert is seeking an ITS Operations Supervisor to lead the Traffic Signal Specialists team and oversee the construction, maintenance, and operation of traffic signals. The role focuses on delivering best-in-class service to the community while supporting professional growth in a dynamic, innovative government environment.

The supervisor will train staff, manage on-call responses, coordinate with Engineering and other departments, and ensure safety and compliance.

Qualifications

• High School Diploma or GED supplemented by some college-level or technical training course work.
• 5 years of experience in traffic signal construction, maintenance, and repair.
• 3 years of lead, supervisory or training experience; or any combination of training, education and experience equivalent to the minimum qualifications listed above may be considered.
• Associate degree or higher preferred.

Responsibilities

• Plans, organizes, and directs the activities of the Traffic Signal Specialists I, II, and III in the construction, preventive maintenance, and operations of traffic signals.
• Provide training, direction and supervision necessary to prepare and maintain ITS Operations staff for the installation, diagnostics, repair and operations of ITS equipment associated with their positions.
• Supervises and evaluates the work of subordinate personnel in the installation, maintenance, and repair of complex electronics.
• Communicate with Engineering Division Staff, the general public, other Town employees, vendors, management and contractors to provide information on the traffic signal and ITS specifications, recommendations, annual reports, and performance evaluations.
• Give instructions in work procedures, safety practices, technical aspects, department policies and related requirements.
• Maintain an on-call and emergency response schedule for ITS Operations personnel. The incumbent is subject to call-out during off-duty hours to cover emergency situations.
• View the full job description here.

Education

High School Diploma or GED

Job description

Team Gilbert has an exciting opportunity for a highly motivated professional to fill the position of ITS Operations Supervisor. With every job we fill, our focus is on providing best-in-class service to our citizens while offering opportunities for professional growth in a rewarding, innovative work environment.

The ITS Operations Supervisor reports to the Town Traffic Engineer.

• Plans, organizes, and directs the activities of the Traffic Signal Specialists I, II, and III in the construction, preventive maintenance, and operations of traffic signals.
• Provide training, direction and supervision necessary to prepare and maintain ITS Operations staff for the installation, diagnostics, repair and operations of ITS equipment associated with their positions.
• Supervises and evaluates the work of subordinate personnel in the installation, maintenance, and repair of complex electronics.
• Communicate with Engineering Division Staff, the general public, other Town employees, vendors, management and contractors to provide information on the traffic signal and ITS specifications, recommendations, annual reports, and performance evaluations.
• Give instructions in work procedures, safety practices, technical aspects, department policies and related requirements.
• Maintain an on-call and emergency response schedule for ITS Operations personnel. The incumbent is subject to call-out during off-duty hours to cover emergency situations.
• View the full job description here.

At Team Gilbert, we hire innovative, forward-thinking problem-solvers who love what they do! In addition to possessing the ability to live out our core and functional values daily, candidates must possess the following requirements:

MINIMUM QUALIFICATIONS & SPECIAL REQUIREMENTS

• High School Diploma or GED supplemented by some college-level or technical training course work; and
• 5 years of experience in traffic signal construction, maintenance, and repair; and
• 3 years of lead, supervisory or training experience; or any combination of training, education and experience equivalent to the minimum qualifications listed above may be considered.
• Associate degree or higher preferred.

LICENSING/CERTIFICATIONS

• Valid Arizona Driver's License
• Ability to obtain and maintain ISMA II or equivalent certification within the first year
• Additional ITS or signal certifications preferred

This position is an At-Will position and is FLSA Exempt - ineligible for overtime compensation.

PHYSICAL DEMANDS AND WORKING CONDITIONS FOR THIS POSITION INCLUDE

This position has been designated as a Medium work position. to learn more about the different physical exertion levels as defined by the Social Security Administration.

The physical demands and working conditions information above is meant to provide a general idea of the conditions for this role. Gilbert is committed to being an inclusive employer of candidates with a wide range of abilities, and looks for opportunities to accommodate different abilities within reason.

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Gilbert is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. If any reasonable accommodation is needed while participating in the application and interviewing process, please contact our People Team (Human Resources) at 480-503-6823. Requests should be made as early as possible to allow time to arrange the accommodation.

Gilbert provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.