ITM Teller: Engage Members, Drive Impact

SECU; Linthicum (MD); On-site; USD 22,000 - 33,000; Full time

Benefits offered by this job

Total rewards package

401k plan with company matching

Generous sick, vacation and personal &

Competitive hourly wage

Job summary

SECU, Maryland's largest credit union, invites you to join our Teller Services team operating ITMs across our financial centers. You will guide members through transactions, provide a personalized experience, and help them understand ITM technology while ensuring accuracy and security.

You will build trust by asking questions, resolving issues, and directing complex needs to a branch colleague. This role emphasizes service, integrity, and meaningful community impact.

Qualifications

• Excellent customer service and communication skills.
• Ability to guide members through ITM technology.
• Strong problem-solving and decision-making abilities.
• Detail-oriented with cash-handling accuracy.

Responsibilities

• Perform deposits, withdrawals, transfers, and loan payments via ITM or teller.
• Assist members with ITM usage and complete transactions.
• Identify financial needs and refer to appropriate team member.
• Deliver friendly, engaging service to support SECU's mission.

Skills

Customer service

Relationship building

Technology adoption

Problem solving

Attention to detail

Tools

Interactive Teller Machine (ITM)

Job description

SECU, Maryland's largest credit union, invites you to join our Teller Services team operating ITMs across our financial centers. You will guide members through transactions, provide a personalized experience, and help them understand ITM technology while ensuring accuracy and security.

You will build trust by asking questions, resolving issues, and directing complex needs to a branch colleague. This role emphasizes service, integrity, and meaningful community impact.