ITIL Problem Management Consultant - Change & CMDB Expert

Tampa Electric Company; Tampa (FL); On-site; USD 110,000 - 150,000; Full time

Benefits offered by this job

Competitive Salary

401k Savings plan with companyMatching

Pension plan

Paid time off

Paid Holidays

Medical, Prescription Drug, & Dental 1

Tuition Assistance Program

Employee Assistance Program

Wellness Programs

On-site Fitness Centers

Job summary

Tampa Electric Company in Florida seeks an ITIL Process Consultant focused on Change, Configuration, and Technology Asset Management. This role supports IT service transition and operation across corporate and NERC-regulated assets, delivering design, implementation, reporting, and execution of process improvements.

You will mentor Process Analysts, lead large projects, and ensure compliance with ITGC/SOX. A strong process background and IT domain knowledge are essential to optimize governance,

Qualifications

• Required: Bachelor's Degree in computer science or business discipline
• In lieu of a Bachelor's Degree, an additional 4 years of experience may be considered.
• Preferred: Master's degree in IT related field or MBA.

Responsibilities

• Guides change, configuration, and technology asset management planning and improvement.
• Leads projects, cross-trains peers, and supports compliance teams.
• Implements change, configuration, and technology asset management and ensures compliance.

Skills

Change management

CMDB tools

ITSM experience

Process improvement

Education

Bachelor's Degree in computer science or business discipline

Master's degree in IT related field or MBA

Tools

ServiceNow

CMDB

ITSM tools

Job description

Tampa Electric Company in Florida seeks an ITIL Process Consultant focused on Change, Configuration, and Technology Asset Management. This role supports IT service transition and operation across corporate and NERC-regulated assets, delivering design, implementation, reporting, and execution of process improvements.

You will mentor Process Analysts, lead large projects, and ensure compliance with ITGC/SOX. A strong process background and IT domain knowledge are essential to optimize governance,