Items Processing Specialist

First Commerce Credit Union; Tallahassee (FL); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Competitive hourly pay

Health, dental, and vision insurance

401(k) with company match

Paid time off and holidays

Employee assistance programs

Ongoing training and careerdevelopment

Opportunities to grow within thecredit

Referral bonus $500

Job summary

First Commerce Credit Union is seeking an Items Processing Specialist to ensure daily financial transactions are processed accurately, securely, and on time in a fast-paced environment.

You will handle share draft processing, wires, ATM deposits, and deposits review, monitor queues, balance accounts, and collaborate with Fraud and Collections to prevent fraud while maintaining regulatory compliance.

Qualifications

• 1–3 years of banking experience required.
• High school diploma or equivalent.
• Previous experience in item processing or proof operations preferred.
• Experience with cash letter processing and ten-key by touch preferred.
• Working knowledge of banking regulations (Reg E, BSA, OFAC, CIP) is a plus.
• Strong attention to detail with the ability to identify and resolve discrepancies quickly.
• Excellent time management skills and ability to meet daily deadlines.
• Strong problem-solving skills and sound judgment.
• Proficiency in Microsoft Windows, Word, and Excel.
• Ability to work independently and collaboratively in a fast-paced, team-oriented environment.

Responsibilities

• Process share draft files and review/resolve exceptions.
• Handle teller and ATM items and deposits, monitor for accuracy.
• Identify potential fraud in partnership with Fraud and Collections teams.
• Process remote deposits and wires; prepare cash letters.
• Manage incoming deposits and payments; balance and adjust accounts as needed.
• Monitor processing queues and ensure regulatory compliance.
• Provide backup support for ACH, Card Services, and other operations.

Skills

Banking experience

Item processing

Fraud awareness

Cash letter processing

Ten-key by touch

Regulatory knowledge

Attention to detail

Time management

MS Office

Teamwork

Education

High school diploma or equivalent

Tools

Microsoft Windows

Microsoft Word

Microsoft Excel

Ten-key by touch

Job description

Love Keeping Things Moving Behind the Scenes? Join First Commerce Credit Union as an Items Processing Specialist!

If you're someone who thrives on accuracy, organization, and meeting deadlines, this role is for you. At First Commerce Credit Union, we're not just about banking - we're about empowering generations and transforming communities.

As an Items Processing Specialist, you'll play a critical role in ensuring daily financial transactions are processed accurately, securely, and on time. From managing share draft exceptions to processing wires and ATM deposits, you'll help keep our operations running smoothly while protecting our members and maintaining compliance.

What You'll Be Doing

In this role, you'll support daily processing operations by ensuring transactions are accurate, balanced, and completed on time. You'll process share draft files, review and resolve exceptions such as NSF items and stop payments, and research discrepancies as needed.

You’ll also handle teller and ATM items, review deposits for accuracy, and identify potential fraud in partnership with the Fraud and Collections teams. Additional responsibilities include processing remote deposits and wires, preparing cash letters, and managing incoming deposits and payments.

You’ll monitor processing queues, complete account balancing and adjustments, and help ensure compliance with all regulations. You may also provide backup support for ACH, Card Services, and other operational areas. Throughout your work, you’ll focus on accuracy, meeting deadlines, and quickly resolving any issues that arise.

What You Bring to the Table

• High school diploma or equivalent
• 1–3 years of banking experience required
• Previous experience in item processing or proof operations preferred
• Experience with cash letter processing and ten-key by touch preferred
• Working knowledge of banking regulations (Reg E, BSA, OFAC, CIP) is a plus
• Strong attention to detail with the ability to identify and resolve discrepancies quickly
• Excellent time management skills and ability to meet daily deadlines
• Strong problem-solving skills and sound judgment
• Proficiency in Microsoft Windows, Word, and Excel
• Ability to work independently and collaboratively in a fast-paced, team-oriented environment

Why First Commerce?

We're a full-service, member-owned credit union with deep roots in the community and a bold vision for the future. Our culture is built on integrity, innovation, and service excellence. At First Commerce, you're not just joining a company - you're joining a cause.

What's in It for You?

We believe in taking care of our team just like we take care of our members. Here's what you can expect:

• Competitive hourly pay
• Health, dental, and vision insurance
• 401(k) with company match
• Paid time off and holidays
• Employee assistance programs
• Ongoing training and career development
• Opportunities to grow within the credit union

Plus, you'll be part of a team that's supportive, energetic, and passionate about making a difference. And if you help us find our next great hire? You'll earn a $500 referral bonus!