Item Processing Lead - Flexible Hours & Impact

Fifth Third; United States; On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Comprehensive benefits

Career development opportunities

Job summary

Fifth Third is seeking an Item Processing Lead in Cincinnati, OH to coordinate daily operations and act as SME for multiple functions. You will train staff, oversee quality checks, and report results to management to maintain production standards.

The role requires a bachelor's degree or equivalent and at least four years in banking operations, with strong communication and analytical skills. Office-based, with standard business hours and opportunities for career development.

Qualifications

• Bachelor's degree or equivalent work experience.
• Minimum 4 years of banking operations experience.
• Strong written/verbal communication skills.
• Demonstrated ability to work in a team environment.
• Self-motivated with ability to multitask and meet deadlines.

Responsibilities

• Plan, assign, and monitor day-to-day workflow of the Item Processing Department.
• Ensure production and quality standards are met while maintaining efficiency.
• Lead and coach staff; provide training and development.
• Maintain daily/weekly/monthly reporting of department activity.
• Identify process improvements and respond to escalated issues.

Skills

Written and verbal communication

Team player

Analytical thinking

Detail-oriented

Customer service skills

Multitasking

Problem solving

Banking operations knowledge

Education

Bachelor's degree or equivalent

Tools

Excel

PowerPoint

Word

Access

Job description

Fifth Third is seeking an Item Processing Lead in Cincinnati, OH to coordinate daily operations and act as SME for multiple functions. You will train staff, oversee quality checks, and report results to management to maintain production standards.

The role requires a bachelor's degree or equivalent and at least four years in banking operations, with strong communication and analytical skills. Office-based, with standard business hours and opportunities for career development.