ITAR-Compliant 3DX Application Support Specialist

L&T Technology Services; Charlotte (NC); On-site; USD 77,500 - 130,000; Full time

Benefits offered by this job

Medical insurance

Vision insurance

401(k)

Disability insurance

Job summary

A leading technology services company in Charlotte is seeking a Mid-Senior level professional to support the 3DEXPERIENCE application in an ITAR compliant environment. Responsibilities include troubleshooting integration issues, ensuring data compliance, and collaborating with various teams to resolve incidents. The expected salary range is between $77,500 and $130,000 annually, depending on experience. The company offers benefits such as medical and vision insurance, a 401(k) plan, and disability insurance.

Responsibilities

• Provide support for 3DEXPERIENCE application in an ITAR compliant environment.
• Troubleshoot application, performance, and integration issues across multiple 3DX modules.
• Ensure all data access and operations comply with ITAR and corporate security policies.
• Work closely with business, development, and infrastructure teams to resolve incidents.
• Monitor system logs and user activity to proactively resolve recurring issues.
• Participate in patching, version upgrades, and system maintenance.
• Maintain incident and resolution documentation for audits.
• Conduct root cause analysis and implement preventive measures.

Job description

A leading technology services company in Charlotte is seeking a Mid-Senior level professional to support the 3DEXPERIENCE application in an ITAR compliant environment. Responsibilities include troubleshooting integration issues, ensuring data compliance, and collaborating with various teams to resolve incidents. The expected salary range is between $77,500 and $130,000 annually, depending on experience. The company offers benefits such as medical and vision insurance, a 401(k) plan, and disability insurance.