Italian-Speaking CX Agent — Athens Relocation

Employers from Greece; United States; A distancia; USD 31.000 - 43.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive salary

13th/14th salary

Fully paid training

Monthly performance bonus

Health insurance

Relocation package

Career development

Descripción de la vacante

Mercier Consultancy Group is sourcing an Italian Speaking Customer Service Agent for Edenred in Greece, based onsite in Athens. You will handle inquiries via phone, email and chat, ensuring accurate information and timely resolutions.

Fluency in Italian and English, plus strong communication skills, are required. Willingness to relocate to Athens and an EU passport are mandatory. The role includes training, relocation support, a monthly bonus and health benefits.

Formación

• Italian (native or fluent) required.
• English proficiency to navigate internal systems.
• Strong communication and customer-service mindset.
• EU passport mandatory for Greece assignments.
• Experience in customer-facing roles is advantageous.

Responsabilidades

• Serve Italian-speaking clients with inquiries via phone, email, and chat.
• Resolve product and service questions, maintaining high customer satisfaction.
• Document interactions in CRM and collaborate with internal teams on issues.

Conocimientos

Italian language

English proficiency

Strong communication

EU passport

Customer-facing experience

Willing to relocate

Descripción del empleo

Mercier Consultancy Group is sourcing an Italian Speaking Customer Service Agent for Edenred in Greece, based onsite in Athens. You will handle inquiries via phone, email and chat, ensuring accurate information and timely resolutions.

Fluency in Italian and English, plus strong communication skills, are required. Willingness to relocate to Athens and an EU passport are mandatory. The role includes training, relocation support, a monthly bonus and health benefits.