Remote Italian Customer Advisor – Greece Relocation

Employers from Greece; United States; Remote; USD 23,000 - 35,000; Full time

Benefits offered by this job

Competitive salary

Fully paid training

Health insurance

Relocation package to Greece

Monthly performance bonus

13th and 14th salaries

Remote work within Greece

Job summary

Mercier Consultancy Group in Greece seeks an Italian Customer Advisor to join our remote customer support team. Native Italian speakers will deliver service via phone, email, and chat to a global clientele.

You will maintain records, follow policies, collaborate across departments, and seek upsell opportunities. The role includes fully paid training, relocation assistance to Greece, health insurance, and a monthly performance bonus, with two extra salaries per year.

Qualifications

• Native Italian (spoken and written).
• Excellent communication and interpersonal skills.
• Experience in customer service or client-facing roles is advantageous.

Responsibilities

• Provide customer service via phone, email and chat in Italian.
• Address inquiries, resolve issues, and provide support.
• Maintain accurate customer records and document interactions.
• Adhere to company policies to ensure high-quality service.
• Collaborate with team members and other departments to enhance the customer experience.
• Identify upsell or cross-sell opportunities where applicable.

Skills

Italian language fluency

Strong communication

CRM software proficiency

Tools

CRM software

Job description

Mercier Consultancy Group in Greece seeks an Italian Customer Advisor to join our remote customer support team. Native Italian speakers will deliver service via phone, email, and chat to a global clientele.

You will maintain records, follow policies, collaborate across departments, and seek upsell opportunities. The role includes fully paid training, relocation assistance to Greece, health insurance, and a monthly performance bonus, with two extra salaries per year.