Italian-Speaking Customer Champion (Relocation Paid)

Employers from Greece; United States; À distance; USD 27 000 - 40 000; Plein temps

Avantages offerts par ce poste

Fully Paid Relocation Package

Private Health Insurance

2 Extra Salaries Per Year

Monthly Performance Bonus

Résumé du poste

Mercier Consultancy is seeking an Italian-speaking Customer Agent to join a leading digital solutions provider in Greece. You will be the face of the company, delivering top-tier support and solving customer queries with professionalism.

Relocation to Greece is fully covered, and the role includes a competitive monthly salary with opportunities for growth and a performance-based bonus.

Qualifications

• Native-level fluency in Italian (written and spoken).
• English proficiency at least B2.
• Excellent communication and problem-solving skills.
• Comfortable using computers and learning new software tools.
• Ability to work in a team environment and relocate to Greece.

Responsabilités

• Handle inquiries from Italian-speaking customers with professionalism.
• Resolve complaints to maintain high customer satisfaction.
• Document all interactions accurately in the CRM system.
• Collaborate with internal teams to improve product support processes.
• Meet quality and performance targets while maintaining teamwork.

Connaissances

Italian language

Customer service

Communication

Problem solving

Teamwork

Outils

CRM software

Description du poste

Mercier Consultancy is seeking an Italian-speaking Customer Agent to join a leading digital solutions provider in Greece. You will be the face of the company, delivering top-tier support and solving customer queries with professionalism.

Relocation to Greece is fully covered, and the role includes a competitive monthly salary with opportunities for growth and a performance-based bonus.