Italian-Speaking Customer Support Agent – Relocation to Greece

Employers from Greece; United States; Remote; USD 27,000 - 34,000; Full time

Benefits offered by this job

Competitive salary

Monthly performance bonus

Fully paid relocation package

Private health insurance

2 extra salaries per year

Relocation assistance

Job summary

Mercier Consultancy is hiring a skilled Italian-speaking customer support specialist to assist Booking.com clients in Greece. You will communicate via phone, email, and chat, handling bookings, inquiries, changes, and account questions, while ensuring accurate documentation in internal systems.

Ideal candidates have C1/C2 Italian and strong English, with a valid EU passport. Relocation to Greece is available with a comprehensive relocation package and support for finding accommodation, offering

Qualifications

• C1/C2 level of Italian, both written and verbal.
• High level English.
• Native language and nationality must be clearly listed in your CV and/or Cover Letter.
• You must have a valid EU passport.
• You must be living in Greece or willing to relocate; relocation package offered.

Responsibilities

• Provide professional customer support to Italian-speaking customers via phone, email, and chat.
• Assist customers with booking inquiries, modifications, cancellations, and general account-related questions.
• Accurately document customer interactions in internal systems.

Skills

Italian (C1/C2)

English (high level)

Job description

Mercier Consultancy is hiring a skilled Italian-speaking customer support specialist to assist Booking.com clients in Greece. You will communicate via phone, email, and chat, handling bookings, inquiries, changes, and account questions, while ensuring accurate documentation in internal systems.

Ideal candidates have C1/C2 Italian and strong English, with a valid EU passport. Relocation to Greece is available with a comprehensive relocation package and support for finding accommodation, offering