Italian Speaking Client Relations Specialist -Remote in Greece

Employers from Greece; United States; Remote; USD 55.000 - 75.000; Vollzeit

Benefits dieser Stelle

Competitive salary

Monthly bonus

Fully paid training

Relocation package

Health insurance

Two extra salaries per year

Zusammenfassung

Patrique Mercier Recruitment FR is seeking an Italian-speaking Client Relations Specialist in the United States to nurture relationships with clients. You will respond to inquiries, provide personalized product and service support, and document all interactions in our CRM system.

Responsibilities include addressing client concerns, collaborating with the team to improve service, and identifying upsell opportunities while staying informed about company offerings and industry trends.

Qualifikationen

• Fluency in Italian and English, both written and spoken.
• Experience in client relations, customer support, or related roles is advantageous.
• Outstanding communication and interpersonal skills.
• Strong problem-solving with a customer-centric approach.
• Ability to multitask and prioritize in a fast-paced environment.
• Proficient in CRM software and basic computer applications.

Aufgaben

• Engage with Italian-speaking clients via phone, email, and live chat to build relationships.
• Respond to inquiries about products and services with personalized support.
• Address and resolve client concerns to ensure high satisfaction.
• Document all client interactions in the CRM system for tracking.
• Collaborate with team members to improve service delivery.
• Identify opportunities for upselling or cross-selling based on client needs.
• Stay informed about offerings and industry trends to guide clients.

Kenntnisse

Italian fluency

English fluency

Customer support experience

Communication skills

CRM proficiency

Tools

CRM software

Jobbeschreibung

at Patrique Mercier Recruitment By Nellie

Patrique Mercier Recruitment FR is excited to announce a vacancy for an Italian Speaking Client Relations Specialist. This role is perfect for those who are keen on building strong relationships with clients and providing exceptional service to Italian-speaking customers in a professional environment.

Responsibilities

• Engage with Italian-speaking clients through various channels, including phone, email, and live chat, to nurture and maintain positive relationships.
• Respond to inquiries about products and services while providing personalized support.
• Address and resolve client concerns effectively, ensuring a high level of customer satisfaction.
• Document all client interactions in the CRM system for thorough tracking and follow-up.
• Work closely with team members to continuously improve service delivery and client relations.
• Identify opportunities for upselling or cross-selling services based on client needs.
• Stay informed about company offerings and industry trends to inform clients effectively.

Requirements

• Fluency in Italian and English, both written and spoken.
• Experience in client relations, customer support, or a related role is highly advantageous.
• Outstanding communication and interpersonal skills.
• Strong problem-solving skills with a customer-centric approach.
• Ability to multitask and prioritize effectively in a fast-paced environment.
• Proficient in CRM software and basic computer applications.
• Passion for building relationships and delivering exceptional service to clients.

Benefits

1. Competitive Monthly Salary
2. Monthly Performance Bonus
3. Fully Paid Training
4. Fully Paid Relocation Package ( Flight, Airport Transfer And Hotel )
5. Health Insurance
6. Private Health Insurance
7. 2 Extra Salaries Per Year
8. And Much More...