Italian-Speaking Back Office Gaming Support Specialist
Mercier Consultancy
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Benefits offered by this job
Job summary
Mercier Consultancy in Bulgaria is seeking an Italian-speaking Back Office Gaming Support Agent to provide administrative and operational support for online gaming platforms. You will review player accounts, verify documents, investigate transactions, and respond to customer enquiries in Italian to ensure a safe, secure gaming experience.
Full, paid training is provided. Relocation assistance is available for candidates living abroad.
Qualifications
- Italian language level C1/C2 required (written and spoken).
- High level of English required for coordination and inquiries.
- EU passport or Bulgarian work permit required for relocation.
Responsibilities
- Review player accounts and verify documents.
- Investigate transactions and resolve account-related issues.
- Monitor compliance procedures and respond to Italian-language enquiries.
Skills
Job description
Mercier Consultancy in Bulgaria is seeking an Italian-speaking Back Office Gaming Support Agent to provide administrative and operational support for online gaming platforms. You will review player accounts, verify documents, investigate transactions, and respond to customer enquiries in Italian to ensure a safe, secure gaming experience.
Full, paid training is provided. Relocation assistance is available for candidates living abroad.
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