Italian Fashion CX Advisor in Athens – Growth & Perks

Atlean World; Ohio; On-site; USD 20,000 - 27,000; Full time

Benefits offered by this job

Private health insurance

Ticket Restaurant

Transportation allowance

Permanent Contract

Job summary

Atlean World in Athens is hiring an Italian Fashion Customer Advisor to join our multicultural team. You will assist customers by phone, chat, and email, providing friendly, solution-oriented support and logging interactions in our systems.

Fluency in Italian and good English, excellent communication, and a can-do attitude are essential. The role offers a permanent contract with private health insurance, meal tickets, and transportation allowance.

Qualifications

• Fluent in Italian with good English and strong communication.
• Excellent listening and problem-solving skills.
• Comfortable using computer systems and multitasking.

Responsibilities

• Answering customer questions by phone, chat and/or email with a friendly, solution-focused attitude.
• Solving problems and creating positive experiences for every customer.
• Following the brand’s guidelines and quality standards on every interaction.
• Logging and updating customer interactions in the relevant systems.
• Working closely with your team to keep improving the service you provide.

Education

High School Diploma or equivalent

Fluent Italian

Good English

Strong communication

Active listening

Problem-solving mindset

Multitasking

Tools

Computer systems

Job description

Atlean World in Athens is hiring an Italian Fashion Customer Advisor to join our multicultural team. You will assist customers by phone, chat, and email, providing friendly, solution-oriented support and logging interactions in our systems.

Fluency in Italian and good English, excellent communication, and a can-do attitude are essential. The role offers a permanent contract with private health insurance, meal tickets, and transportation allowance.