IT Vending Specialist

Haggard & Stocking Associates Inc; Indianapolis (IN); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Healthcare benefits

Paid time off

Bonus program

401K matching

Onsite role

Job summary

Haggard & Stocking Associates Inc is seeking a Vending Specialist in Indianapolis, IN. The role involves installing vending machines at customer sites, supporting and repairing units, and maintaining precise customer databases with employee details and product SKUs.

You will work with the vending support team to tailor programs to client needs. Strong data-handling and customer-service skills are essential, along with familiarity with Microsoft Office.

Qualifications

• Associates Degree or equivalent experience required.
• Experience with Microsoft Office applications and data handling.
• Strong communication and confidentiality skills.

Responsibilities

• Install vending machines at customer locations.
• Support vending machines including repairs as needed.
• Update customer database with employee names, IDs, SKUs and usage.
• Provide pre- and post-sales support and assist in creating custom vending programs.
• Coordinate with vending support team and other departments.
• Interface with customers as required and provide accurate information.
• Access corporate databases containing pricing, margins, inventory, and customer data.
• Participate in vendor training programs for various manufacturers.
• Contribute to IT tasks and projects as assigned.

Skills

Microsoft Office

Excel

Word

Verbal communication

Written communication

Confidentiality

Problem solving

Self-motivation

Customer service

Education

Associates Degree in computer/information technology or equivalent

Tools

Windows operating system

Job description

Vending SpecialistJob OverviewThis is the job you have been looking for!You want regular hours; Monday through Friday, 8:00 – 5:00 – check.You want a competitive salary – check.You want to have an impact – check.We have what you are looking for if you have a technical aptitude, are comfortable working with data bases and like to interact with customers.Come be our Vending Specialist!Company OverviewLocated on Indianapolis's southeast side, Haggard & Stocking stands as a stalwart in the world of independent industrial supply, proudly holding the title of one of the Midwest's largest and most enduring entities in the field. Since its inception in 1972, our company has been a reliable source for a diverse array of industrial essentials, including perishable tooling, MRO items, material handling products, fasteners, and Safety & PPE products sourced from premier manufacturers.What Sets Us Apart:Extensive Legacy: With a legacy spanning over five decades, Haggard & Stocking has been a cornerstone in meeting the industrial supply needs of our clients with unwavering dedication.Comprehensive Product Range: We offer an expansive product portfolio, ensuring our clients have access to top-notch tools, materials, and safety products that meet the highest industry standards.Our Presence:In addition to our flagship location and headquarters in Indianapolis, we have strategically positioned satellite branches in Fort Wayne, Evansville, Waco (TX), and Greensboro (NC). This widespread presence enables us to cater to the diverse needs of our clients across different regions.Culture and Recognition:At Haggard & Stocking, we take pride in fostering a familial atmosphere and promoting a team-oriented culture. This commitment to our team's well-being and collaboration has earned us the prestigious title of an Indy Star Top Workplace since 2013.Why Haggard & Stocking?Joining our team means becoming a part of an organization that values longevity, quality, and a supportive work environment. We are not just a company; we are a community dedicated to delivering excellence in every aspect of what we do.Embark on a rewarding journey with Haggard & Stocking – where tradition meets innovation and your career finds its home.Essential Functions:Installation of vending machines at customer locations.Support of vending machines, including repairs, as needed.Update customer database records including employee names, ID numbers, product SKU’s and inventory usage.Provide pre and post-sales support and assist in creating custom vending programs tailored toward customer requirements.Work in coordination with other members of vending support team.Interface with customers as required.Access corporate database containing proprietary information including supplier pricing, margins, inventory volumes and customer pricing.Participate in training specific to the various vending manufacturers offered by Haggard & Stocking.Work on other IT tasks and/or projects as they are assigned.Other tasks that are reasonably related to the position and are of an incidental nature may be assigned.Benefits & Other InformationCompetitive SalaryHealthcare Benefits: Medical, dental, and vision insurance coveragePaid Time Off: Paid vacation, holidays, and sick/personal leaveBonuses and Incentives: At H&S’s discretion, there is a performance-based quarterly bonus/profit-sharing when the company meets its financial goalsCompany 401K matching programPosition is 8:00am to 5:00pm, Monday thru FridayThis is an ONSITE position, this will not be a remote positionWe are located on Indy’s southeast side, immediately off the I465 and Emerson Ave. interchange.Skills and RequirementsFamiliarity with Microsoft Office products, especially Excel and WordStrong verbal and written communication skillsMaintains a high level of confidentialityProblem solving skillsSelf-starter (well-formed work ethic)Professional AttitudeCustomer Service/Interpersonal skillsEducation and ExperienceAssociates Degree in computer/information technology or equivalent work experienceKnowledge of Windows-based operating systems