IT Training & Onboarding Lead — Hybrid Boston | $110k–$150k

Franklin Fitch; Boston (MA); Híbrido; USD 110.000 - 150.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Lifestyle Spending Account: $150/month for wellness, travel, and more

Descripción de la vacante

A professional services firm in Boston seeks an IT Training Manager to lead the onboarding, training, and continuous education of staff. This hybrid role involves designing and delivering training programs, facilitating live and virtual learning experiences, and supporting new software rollouts. Candidates should have 7–10 years in software training, a strong technical understanding of business applications, and excellent communication skills. This position offers a collaborative environment and direct access to leadership.

Formación

• 7–10 years in software training, instructional design, or end-user support.
• Legal or professional services background preferred.
• Strong technical understanding of business/legal applications.

Responsabilidades

• Design and deliver firmwide training programs.
• Support new software rollouts.
• Conduct new hire onboarding and role-based training.
• Build and maintain training materials and documentation.

Conocimientos

Software training

Instructional design

End-user support

Communication skills

Organizational skills

Herramientas

NetDocs

DMS

Descripción del empleo

A professional services firm in Boston seeks an IT Training Manager to lead the onboarding, training, and continuous education of staff. This hybrid role involves designing and delivering training programs, facilitating live and virtual learning experiences, and supporting new software rollouts. Candidates should have 7–10 years in software training, a strong technical understanding of business applications, and excellent communication skills. This position offers a collaborative environment and direct access to leadership.