Hybrid IT Training & Change Leader

Nanosoft Consulting Talent Page; Atlanta (GA); Hybrid; USD 55,000 - 85,000; Full time

Job summary

A technology consulting firm is seeking an IT Training and Development Specialist to administer training for end users and facilitate meetings between business users and IT personnel. This role requires strong customer service skills, experience training on software, and proficiency with MS Office. Candidates should have 3 years of relevant experience, demonstrating accountability and the ability to operate within cross-functional teams. This position supports the Department of Revenue in upgrading user capabilities through effective training programs.

Qualifications

• 3 years of experience in educational, training, or instructional services.
• Proficiency in producing training or instructional videos.
• Experience testing and coordinating system upgrades.

Responsibilities

• Administer training for end users and trainers.
• Consult with vendors for instructional documentation.
• Develop change management plans for systems.

Skills

Customer Service

Accountability

Results Orientation

Teamwork and Cooperation

Judgment and Decision Making

Cross-functional team collaboration

Training on software applications

MS Office proficiency

Education

High School Diploma or GED

Tools

MS Office - Word

MS Office - Excel

MS Office - PowerPoint

LMS365

Visio

SharePoint

Job description

A technology consulting firm is seeking an IT Training and Development Specialist to administer training for end users and facilitate meetings between business users and IT personnel. This role requires strong customer service skills, experience training on software, and proficiency with MS Office. Candidates should have 3 years of relevant experience, demonstrating accountability and the ability to operate within cross-functional teams. This position supports the Department of Revenue in upgrading user capabilities through effective training programs.