Hardware Technician — Imaging, Diagnostics & Inventory

iD Tech; Reno (NV); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Generous PTO

Holidays

Paid company closures

Health insurance

Dental insurance

Vision insurance

401(K) plan with employer match

Job summary

iD Tech is seeking a Hardware Technician to repair and diagnose computer hardware, manage inventory, and support field employees. The role operates from our Reno, NV warehouse and involves imaging, diagnostics, and maintaining assets.

Strong preference for supervisory or system admin experience, plus A+ certification or equivalent. The position offers comprehensive benefits and opportunities to grow within a national youth STEM education leader.

Qualifications

• A+ certification or equivalent experience.
• Experience creating, capturing, and rolling out basic Windows images.
• Experience with computer hardware and electronics repair.
• Ability to troubleshoot computer hardware issues.
• Inventory control experience.
• Management or supervisory experience (preferred).
• System Administrator skills or experience (preferred).
• Forklift experience (preferred).

Responsibilities

• Oversee imaging process and maintain imaging hardware such as servers, switches, and data storage equipment.
• Run diagnostics on hardware returning from the field and repair hardware that doesn’t pass QC or fails imaging.
• Manage maintenance records for all computer hardware and submit detailed reports when needed.
• Maintain accurate inventory and status for all assets under supervision of the Hardware Technician.
• Fulfill work orders for outbound shipments.

Skills

Windows imaging

Hardware repair

Troubleshooting

Inventory management

Supervisory experience

System administration skills

Forklift experience

Education

A+ Certification or equivalent experience

Job description

iD Tech is seeking a Hardware Technician to repair and diagnose computer hardware, manage inventory, and support field employees. The role operates from our Reno, NV warehouse and involves imaging, diagnostics, and maintaining assets.

Strong preference for supervisory or system admin experience, plus A+ certification or equivalent. The position offers comprehensive benefits and opportunities to grow within a national youth STEM education leader.