IT Technician: Network & Hardware Expert

TSS, Inc (Total Site Solutions); Georgetown (TX); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

401K match

Short/long-term disability

Job summary

Total Site Solutions in Georgetown, TX, is seeking an IT Technician to maintain and enhance our tech infrastructure. The role includes diagnosing hardware, software, and network issues, installing and configuring operating systems, and supporting end-users to ensure productive operations.

We value initiative, collaboration, and ongoing improvement as part of our mission to deliver reliable technology solutions for enterprise environments.

Qualifications

• Proven experience as an IT Technician or similar role in computer hardware and software support.
• Strong knowledge of Microsoft Windows operating systems and macOS.
• Experience with network administration, including wireless networking and network troubleshooting.
• Ability to diagnose and repair computer hardware and software issues effectively.
• Excellent problem-solving skills and attention to detail.

Responsibilities

• Install, configure, and maintain computer hardware, software, and peripheral devices.
• Perform routine network administration tasks, including managing wireless networks and troubleshooting connectivity issues.
• Diagnose and resolve hardware, software, and network problems promptly to minimize disruption.
• Provide technical support and training to end-users on various systems and applications.
• Document technical procedures, system configurations, and incident resolutions to maintain accurate records.

Skills

IT Technician

Windows & macOS

Network administration

Hardware repair

Problem solving

Tools

Remote support tools

Ticketing systems

Virtualization

Cloud services

Job description

Total Site Solutions in Georgetown, TX, is seeking an IT Technician to maintain and enhance our tech infrastructure. The role includes diagnosing hardware, software, and network issues, installing and configuring operating systems, and supporting end-users to ensure productive operations.

We value initiative, collaboration, and ongoing improvement as part of our mission to deliver reliable technology solutions for enterprise environments.