Onsite Services Technician – Hardware, Networking & Repair

Insight Enterprises, Inc.; Fort Worth (TX); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Work from anywhere up to 30 days/year

Job summary

Insight Enterprises, Inc. in Fort Worth, TX is seeking a Services Technician to install, modify, repair, test, and service hardware, software configurations, and network cabling on client sites and for internal teams.

You will diagnose hardware problems, test systems, document builds, and manage parts while ensuring minimal downtime. The role requires familiarity with Windows OS, vendor tools, and on-site support, plus a relevant certification.

Qualifications

• Bachelor's degree or 2 years related experience may be required.
• Basic scripting ability is a plus but not required.
• Must understand Windows OS and diagnostics tooling.
• At least 1 year hardware troubleshooting, including laptops/desktops.
• A+ certification and at least one vendor hardware cert is required.
• Experience with bench and/or on-site service is needed.

Responsibilities

• Perform hardware and peripheral repairs with minimal downtime.
• Install and test system hardware and verify functionality.
• Document client builds and process paperwork promptly.
• Identify and resolve hardware problems efficiently.
• Order replacement parts and manage vendor communications.
• Unpack/pack devices and follow written/verbal instructions.
• Other duties as assigned by manager.

Skills

Scripting basics

Testing & documentation

Windows OS expertise

Hardware troubleshooting

Vendor certifications (A+)

Education

Bachelor's degree or 2 years related experience

Tools

Ghost imaging

Microsoft SCCM

Virus scanning software

Job description

Insight Enterprises, Inc. in Fort Worth, TX is seeking a Services Technician to install, modify, repair, test, and service hardware, software configurations, and network cabling on client sites and for internal teams.

You will diagnose hardware problems, test systems, document builds, and manage parts while ensuring minimal downtime. The role requires familiarity with Windows OS, vendor tools, and on-site support, plus a relevant certification.