IT Technician — Hybrid Role in Mission-Driven Education

Early Learning Coalition of Palm Beach County, Inc.; Boynton Beach (FL); On-site; USD 31,254 - 44,513; Full time

Benefits offered by this job

Comprehensive health, dental, and vision insurance

Generous Paid time off and holidays

Retirement plan with employer contribution

Tuition Reimbursement

Employee Assistance Program

Job summary

A community-focused organization based in Boynton Beach, FL is seeking an IT Technician. The ideal candidate will provide helpdesk support, ensure the seamless operation of technology tools, and assist staff in accessing critical systems. Required qualifications include a bachelor’s degree in computer science and familiarity with major hardware/software vendors. This full-time role offers comprehensive health insurance and generous paid time off, contributing to the mission of empowering families in Palm Beach County.

Qualifications

• Bachelor's degree in computer science or a related field and at least four years of relevant experience.
• Familiarity with major hardware and software vendors.
• Understanding of network and routing protocols.

Responsibilities

• Provide responsive helpdesk support for daily operations.
• Ensure staff have the technology tools needed.
• Support providers in accessing critical systems.
• Maintain secure technology infrastructure.

Skills

Helpdesk support

Technical problem solving

Support for cloud-based platforms

Education

Bachelor's degree in computer science or related field

Tools

Microsoft 365

Google products

Dell

HP

Lenovo

Job description

A community-focused organization based in Boynton Beach, FL is seeking an IT Technician. The ideal candidate will provide helpdesk support, ensure the seamless operation of technology tools, and assist staff in accessing critical systems. Required qualifications include a bachelor’s degree in computer science and familiarity with major hardware/software vendors. This full-time role offers comprehensive health insurance and generous paid time off, contributing to the mission of empowering families in Palm Beach County.