IT Technician

Early Learning Coalition of Palm Beach County, Inc.; Boynton Beach (FL); On-site; USD 31,254 - 44,513; Full time

Benefits offered by this job

Comprehensive health, dental, and vision insurance

Generous Paid time off and holidays

Retirement plan with employer contribution

Tuition Reimbursement

Employee Assistance Program

Job summary

A community-focused organization based in Boynton Beach, FL is seeking an IT Technician. The ideal candidate will provide helpdesk support, ensure the seamless operation of technology tools, and assist staff in accessing critical systems. Required qualifications include a bachelor’s degree in computer science and familiarity with major hardware/software vendors. This full-time role offers comprehensive health insurance and generous paid time off, contributing to the mission of empowering families in Palm Beach County.

Qualifications

• Bachelor's degree in computer science or a related field and at least four years of relevant experience.
• Familiarity with major hardware and software vendors.
• Understanding of network and routing protocols.

Responsibilities

• Provide responsive helpdesk support for daily operations.
• Ensure staff have the technology tools needed.
• Support providers in accessing critical systems.
• Maintain secure technology infrastructure.

Skills

Helpdesk support

Technical problem solving

Support for cloud-based platforms

Education

Bachelor's degree in computer science or related field

Tools

Microsoft 365

Google products

Dell

HP

Lenovo

Job description

We're Hiring! Join Our Mission to Empower Families!

Location: Boynton Beach, FL (Palm Springs every other week)

Schedule: Full-Time, Monday-Friday (8:30am - 5:00pm)

Pay: up to $27.50 per hour commensurate with experience

We're Hiring! The Early Learning Coalition of Palm Beach County is seeking an IT Technician to join our team. This is an exciting opportunity for an IT professional who is passionate about helping others, enjoys solving technical challenges, and thrives in a mission-driven environment.

What You'll Do

• Keep daily operations running smoothly by providing responsive helpdesk support
• Ensure staff have the tools and technology needed to work efficiently
• Support providers across the state, helping them access and use critical systems
• Play a key part in maintaining secure, high‑quality technology infrastructure
• Help the Coalition continuously improve through reliable data, systems, and equipment

What We're Looking For

• Bachelor's degree in computer science or a related field and at least four years of relevant experience, or an equivalent combination of training and experience.
• Familiarity with major hardware and software vendors (Microsoft, Google, Sophos, Unify, Dell, HP, Lenovo).
• Knowledge of printer/copier systems including Toshiba, HP, Ricoh, and Lenovo.
• Understanding of network and routing protocols (NAT, VLANs, VPN).
• Experience with cloud-based platforms such as Microsoft 365, Box, and SSO services preferred.
• Ability to support both in-office and remote work environments

Benefits Include

• Comprehensive health, dental, and vision insurance
• Generous Paid time off and holidays
• Retirement plan with employer contribution
• Tuition Reimbursement
• Employee Assistance Program

Ready to join us? Apply today and help shape the future of early learning in Palm Beach County!