IT Technician — Hardware & User Support

Cedar Crossing Casino & Entertainment Center; Cedar Rapids (IA); On-site; USD 24,000 - 34,000; Full time

Job summary

Cedar Crossing Casino & Entertainment Center in Cedar Rapids, IA is seeking a Full Time Technical IT support specialist responsible for maintaining PCs and workstations, ensuring employees can complete tasks efficiently. You will produce scheduled reports, maintain asset inventories, and support computer users across the venue.

The role requires a Bachelor’s degree plus two years’ related experience or training, strong Microsoft Office skills, and ability to create spreadsheets for data

Qualifications

• Bachelor’s degree plus two years’ related experience and/or training preferred; other combinations of education and experience may be considered.
• Strong proficiency in Microsoft Office, or equivalent applications and menu driven programs is required.
• Knowledgeable in creating spreadsheets or similar data reporting.

Responsibilities

• Provides hardware and software maintenance of PCs and workstations, ensuring employees can complete their tasks.
• Produces scheduled reports and maintains computer equipment asset inventories.
• Provides computer training classes.
• Assists, guides, and instructs employees on functions of the computer as required.
• Prepares daily reports as required by company policies and procedures, and state gaming regulations.

Skills

Hardware maintenance

Software maintenance

IT support

Microsoft Office

Asset management

Report generation

Communication

Education

Bachelor’s degree or equivalent experience

Tools

Windows OS

Office Suite

Asset tracking software

Job description

Cedar Crossing Casino & Entertainment Center in Cedar Rapids, IA is seeking a Full Time Technical IT support specialist responsible for maintaining PCs and workstations, ensuring employees can complete tasks efficiently. You will produce scheduled reports, maintain asset inventories, and support computer users across the venue.

The role requires a Bachelor’s degree plus two years’ related experience or training, strong Microsoft Office skills, and ability to create spreadsheets for data