IT Technician – Onsite Gaming IT Support

Hard Rock Hotel & Casino Sioux City; Sioux City (IA); On-site; USD 42,000 - 64,000; Full time

Job summary

Hard Rock Hotel & Casino Sioux City is seeking an IT Technician to ensure smooth operation of gaming and back-office systems, including networks, desktops, and telephony.

The role requires installing hardware, troubleshooting software, maintaining backups, and training staff; a bachelor’s degree is preferred and 2–3 years IT experience. This is a full-time onsite position at Hard Rock Sioux City with potential gaming license requirements.

Qualifications

• Bachelor’s degree in CS or related field preferred.
• 2–3 years IT experience.
• Must obtain valid gaming license, where applicable.

Responsibilities

• Provides onsite IT support for the gaming facility.
• Installs and maintains hardware and software.
• Troubleshoots connectivity issues with vendor support.
• Performs routine maintenance and backups.
• Manages end-user accounts and permissions.
• Assists with A/V systems as needed.

Skills

Communication

Problem solving

Analytical skills

IT knowledge

Education

Bachelor’s degree in CS or related field

Tools

Personal computers

Printers

Servers

Network equipment

Job description

Hard Rock Hotel & Casino Sioux City is seeking an IT Technician to ensure smooth operation of gaming and back-office systems, including networks, desktops, and telephony.

The role requires installing hardware, troubleshooting software, maintaining backups, and training staff; a bachelor’s degree is preferred and 2–3 years IT experience. This is a full-time onsite position at Hard Rock Sioux City with potential gaming license requirements.