IT Technician: End-User & Systems Support Pro

KZF Design; Cincinnati (OH); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Medical & Dental Insurance

401(k) Retirement Plan with company match

Paid Time Off & Holidays

Professional Development Support

Collaborative, Inclusive Work Culture

Job summary

A leading design firm in Cincinnati is seeking an IT Technician responsible for providing technical support and maintaining infrastructure. This role includes troubleshooting various software platforms, managing Windows Active Directory, and ensuring network reliability. Ideal candidates will possess strong troubleshooting skills and experience with Microsoft applications. The company offers competitive benefits, including medical insurance and a collaborative work culture. Join a team recognized as one of Cincinnati’s Top 100 Places to Work.

Qualifications

• Strong troubleshooting abilities for both software and hardware issues.
• Experience supporting Microsoft Office.
• Familiarity with Windows Server and Active Directory administration.

Responsibilities

• Provide day-to-day technical assistance to staff across multiple software platforms.
• Manage and maintain a Windows Active Directory environment.
• Support and troubleshoot HP and Aruba network switches.

Skills

Troubleshooting abilities

Experience supporting Microsoft Office

Excellent communication and customer service skills

Ability to work independently

Understanding of network fundamentals

Tools

AutoCAD

Revit

Windows Server

Hyper-V

Job description

A leading design firm in Cincinnati is seeking an IT Technician responsible for providing technical support and maintaining infrastructure. This role includes troubleshooting various software platforms, managing Windows Active Directory, and ensuring network reliability. Ideal candidates will possess strong troubleshooting skills and experience with Microsoft applications. The company offers competitive benefits, including medical insurance and a collaborative work culture. Join a team recognized as one of Cincinnati’s Top 100 Places to Work.