IT Technician - Electronics Recycling & Tech Support

Goodwill of Central and Coastal Virginia in; Hampton (VA); On-site; USD 42,000 - 54,000; Full time

Job summary

Goodwill of Central and Coastal Virginia is seeking an IT Technician for the Hampton, VA area to install, maintain, and troubleshoot computer hardware, software, and peripherals. The role emphasizes customer service and efficient handling of donated electronics within a finance program.

The candidate should have a High School Diploma or GED, IT support experience, and ideally an A+ certification. Background checks are required, and familiarity with Microsoft Office is expected.

Qualifications

• High School Diploma or GED preferred.
• Experience in IT support and hardware installation.
• A+ Certification preferred.
• Must pass criminal background and sex offender checks.
• Proficiency with Word, Excel and Outlook.

Responsibilities

• Install, maintain, troubleshoot and upgrade computer hardware and software.
• Assemble and configure computers, monitors and peripherals.
• Provide excellent customer service.
• Assist with planning and acquisition of new hardware and software.

Skills

Troubleshooting hardware

Hardware installation

Software installation

Customer service

Education

High School Diploma or GED

A+ Certification, preferred

Tools

Microsoft Office (Word, Excel, Outlook)

Job description

Goodwill of Central and Coastal Virginia is seeking an IT Technician for the Hampton, VA area to install, maintain, and troubleshoot computer hardware, software, and peripherals. The role emphasizes customer service and efficient handling of donated electronics within a finance program.

The candidate should have a High School Diploma or GED, IT support experience, and ideally an A+ certification. Background checks are required, and familiarity with Microsoft Office is expected.