IT Technician 1

Paycom; Flowood (MS); On-site; USD 42,000 - 54,000; Full time

Job summary

GI Alliance is seeking an IT Technician I to provide technical support to practice offices, CBO, and physicians. You will maintain, troubleshoot and repair computer systems, hardware and peripherals, and document changes while upgrading software as needed.

The ideal candidate has an A+ certification (additional certs such as Network+, Security+, MCP, CCENT or VCP are a plus) and VMware familiarity is preferred.

Qualifications

• Associates degree or equivalent with 1-4 years IT experience.
• Must have A+ certification; additional certs preferred (Network+, Security+, MCP, CCENT, or VCP).
• Willingness to travel to office locations and lift up to 50 pounds.

Responsibilities

• Provide technical support to practice offices, CBO, and physicians.
• Maintain, troubleshoot, and repair computer systems and peripherals; document changes and upgrades as needed.
• Manage user accounts and security, and assist with hardware/software upgrades; travel to multiple office locations.

Skills

A+ certification

VMware knowledge

Networking basics

Good communication

Education

Associate degree or equivalent

Tools

VMware

Job description

GI Alliance is seeking an experienced IT Technician I.Duties of this position include, but are not limited to, the following:Position purposeProvide technical support to practice offices, CBO, and physicians.Responsibilities/Duties/Functions/Tasks:Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Maintains, analyzes, troubleshoots and repairs computer systems, hardware and computer peripherals.Documents, maintains, upgrades or replaces hardware and software systems.Supports and maintains user account information including rights, security and system groups.QualificationsFamiliar with standard concepts, practices and procedures within a particular fields.Relies on limited experience and judgment to plan and accomplish goals.Ability to multi-task.Works under general supervision; typically reports to a project leader or manager.A certain degree of creativity and latitude is required.Required certification in A+, with additional certification required in at least one of the following: Network +, Security +, MCP, CCENT, or VCP. Even without VCP, a basic understanding of VMWare is preferred.Must be able to travel to our offices within and outside of DFW Metroplex.Education: An Associates Degree or equivalent and 1-4 years of experience in the IT or related field.Experience: 1-4 years of IT, or related field, experienceAdditional Qualifications:Required certification in A+, with additional certification required in at least one of the following: Network +, Security +, MCP, CCENT, or VCP. Even without VCP, a basic understanding of VMWare is preferred.Requirements for Level I Status:Entry level (1-4 years experience) and/or meet the basic requirements of the job with the need for additional supervision.Excess of 4 years experience if meeting only the basic requirements of the job with need for additional supervision.Performance Requirements:Excellent communication skills, both written and verbal.Proficient technical (computer) skills.Ability to multi-task and prioritize.Self-motivated with initiative.Strong sense of ethics.Ability to travel to office locations.Must be able to lift up to 50 pounds including carrying this amount of weight up flights of stairs.GI Alliance is an Equal Opportunity Employer. We are committed to creating an inclusive, welcoming, and equitable work environment. Our company values and celebrates the diversity of our physicians, staff and patients. We firmly believe our service is greatly enriched by our diversity of thought, experience, perspective, culture, and background.Please Note: All job offers are contingent on the successful completion of pre-employment criminal history check.NOTE: ALL APPLICATIONS MUST BE COMPLETED IN FULL FOR CONSIDERATION.No phone calls or agencies, please.EEO/AA-M/F/disabled/protected veteran