IT TECHNICIAN

Peco Foods Inc.; Tuscaloosa (AL); On-site; USD 45,000 - 60,000; Full time

Job summary

Peco Foods Inc. is looking for an IT Support Specialist at their Tuscaloosa Plant to handle the installation and maintenance of computers and printers. Responsibilities include troubleshooting network printers and connecting devices to PCs. Candidates should have strong communication skills and experience with Microsoft platforms.

The role entails working in a dynamic environment, requiring the ability to travel to various Peco facilities and adapt to different working conditions. Join our team to exhibit Peco values of Safety and Teamwork.

Qualifications

• Strong communication skills required for interaction with team members and vendors.
• Experience in IT support or similar environment preferred.
• Knowledge of Microsoft Office and Windows OS is essential.

Responsibilities

• Install and replace personal computers and printers.
• Configure and troubleshoot network printers.
• Communicate equipment changes to the Infrastructure Team.
• Travel to Peco facilities for support as needed.

Skills

Strong verbal and written communication skills

Ability to multi-task and prioritize

Experience in a fast-paced environment

Working knowledge of Microsoft Office platforms

Understanding of network concepts

Ability to work independently

Job description

Tuscaloosa Plant
3701 Reese-Phifer Ave
Tuscaloosa, AL 35401, USA

Responsibilities

• Install and/or replace new personal computers
• Set up Peco, Microsoft Office, and other applications.
• Install and/or replace printers.
• Setup, configured, and troubleshoot network printers.
• Connect network printers to personal computers.
• Troubleshoot and correct personal computer problems reported by Team Members.
• Communicate computer equipment changes to the Infrastructure Team.
• Replace computer parts to include: disk drives, DVD/CD drives, power supplies, monitors, maintenance kits for printers, phone sets.
• Interact with hardware support vendors to facilitate repair of computers still under factory warranty.
• Travel to Peco facilities within their scope of responsibility, and at times may have to travel to facilities outside of their scope.
• Learn and exhibit the Peco values: Safety, Teamwork, Mutual Respect, Accountability, and Honesty.
• Identify and report any suspicious situations to immediate supervisor or plant management official.

Physical/Mental Requirements

• Primarily working in an office environment, but may be required to work in a warm/wet/damp environment and/or a cold room temperature environment.
• Standing/walking 100% of the workday, as well as sitting for long periods of time.
• Lifting various computer-related equipment.
• Able to bend, stoop, and climb steps.

Qualifications

• Strong verbal and written communication skills.
• Able to multi-task and prioritize.
• Experience in a fast-paced environment.
• Must have good working knowledge of Microsoft platforms to include: Office 2016 (all levels, Home & Business, Professional) to current version; Windows Desktop Operating Systems.
• Good understanding of network concepts and terms.
• Ability to work independently with little or no supervision.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
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