IT TECHNICIAN 2ND SHIFT

Peco Foods Inc.; Pocahontas (AR); On-site; USD 40,000 - 60,000; Full time

Job summary

Peco Foods Inc. is seeking a dedicated IT Technician in Pocahontas, Arkansas. The role involves installing and troubleshooting personal computers and printers, ensuring efficient operation of Microsoft applications, and addressing any technical issues reported by team members.

The ideal candidate should possess strong communication skills, a good understanding of network concepts, and the ability to work independently in a team-focused environment. This position addresses the technical needs of the company, playing a vital role in supporting Peco's operations.

Qualifications

• Strong verbal and written communication skills.
• Able to multi-task and prioritize.
• Experience in a fast-paced environment.
• Good working knowledge of Microsoft platforms, Windows Desktop Operating Systems.
• Understanding of network concepts and terms.
• Ability to work independently.

Responsibilities

• Install and/or replace new personal computers and printers.
• Set up Peco, Microsoft Office, and other applications.
• Troubleshoot and correct personal computer problems.
• Interact with hardware support vendors for repairs.
• Travel to various Peco facilities as needed.

Skills

Strong verbal and written communication skills

Multi-tasking and prioritization

Microsoft Office

Network concepts understanding

Independent work

Job description

Do you want to join a company that feels like family? Are you looking to be on a team that invests in your personal and professional growth? Do you want to be a part of initiatives that build stronger communities? Peco Foods is hiring!

As a fourth-generation, family-owned company, Peco puts its people first and is dedicated to setting the industry standard while doing the right things for our people, animals and environment. While a lot has changed in the industry over the last 85 years, our core values remain intertwined in everything we do, just as they did when the company was founded in 1937.

Essential Functions:

• Install and/or replace new personal computers
• Set up Peco, Microsoft Office, and other applications.
• Install and/or replace printers.
• Setup, configured, and troubleshoot network printers.
• Connect network printers to personal computers.
• Troubleshoot and correct personal computer problems reported by Team Members.
• Communicate computer equipment changes to the Infrastructure Team.
• Replace computer parts to include: disk drives, DVD/CD drives, power supplies, monitors, maintenance kits for printers, phone sets.
• Interact with hardware support vendors to facilitate repair of computers still under factory warranty.
• Travel to Peco facilities within their scope of responsibility, and at times may have to travel to facilities outside of their scope.
• Learn and exhibit the Peco values: Safety, Teamwork, Mutual Respect, Accountability, and Honesty.
• Identify and report any suspicious situations to immediate supervisor or plant management official.

Physical/Mental Requirements:

• Primarily working in an office environment, but may be required to work in a warm/wet/damp environment and/or a cold room temperature environment.
• Standing/walking 100% of the workday, as well as sitting for long periods of time.
• Lifting various computer-related equipment.
• Able to bend, stoop, and climb steps.

Qualifications:

• Strong verbal and written communication skills.
• Able to multi-task and prioritize.
• Experience in a fast-paced environment.
• Must have good working knowledge of Microsoft platforms to include: Office 2016 (all levels, Home & Business, Professional) to current version; Windows Desktop Operating Systems.
• Good understanding of network concepts and terms
• Ability to work independently with little or no supervision.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.