IT Technician

Lake Havasu Unified School District #1; Lake Havasu City (AZ); On-site; USD 50,000 - 65,000; Full time

Job summary

Lake Havasu Unified School District #1 in Lake Havasu City, AZ seeks a Computer Technician to support district-wide computer systems and end-user hardware. Under the Technology Supervisor, you will install software, troubleshoot issues, and maintain network connectivity across campuses.

The ideal candidate will have a high school diploma or equivalent, plus preferred associate degree in CIS and at least one year of hardware/software support experience in education or corporate networks.

Qualifications

• High school diploma or equivalent required.
• Two-year degree in Computer Information Systems preferred.
• Minimum of one-year experience/training in hardware/software support.
• Experience with Microsoft Office and Google Docs is preferred.

Responsibilities

• Provides desktop support for Windows, Mac OS, Chrome OS and Google Chrome.
• Performs imaging and configuration of computer systems.
• Troubleshoots hardware, software, and network connectivity issues.
• Repairs hardware and peripherals to minimize school-day interruptions.
• Maintains workstation configurations and basic network connections.
• Manages inventory and works independently across multiple sites.
• Serves staff as a training resource and communicates clearly.
• Supports information systems security and user orientation to new systems.

Skills

End-user support

Time management

Communication

Independent work

Education

High school diploma or equivalent

Associate degree in Computer Information Systems (preferred)

1 year experience in hardware/software support

Tools

Windows

Mac OS

Google Docs

Office Suite

Job description

Position Title: Computer Technician Location: Technology Department
Reports To: Technology Supervisor Supervises: None
Classification: Support Status: Full-time
FLSA Status: Non-Exempt Benefit Eligible: Yes
Work Year: 261 days / 12 months Salary: See lhusd.org website

Education and Experience Requirements

High school diploma or equivalent required. Two-year degree in Computer Information Systems preferred. Minimum of one-year experience/training in hardware/software support in an educational or corporate network environment. Minimum of one year experience/training in the field of computer systems to include but not limited to: computer operating systems, business and educational software (Microsoft Office, Google Docs), computer hardware, peripheral and software configurations, troubleshooting hardware, peripherals, software and network connectivity issues, end-user support (in person, remotely, and on the telephone) and Network cabling standards.

Certificates and Licensure Requirements

Valid Arizona Driver's License; with good driving record
IVP fingerprint clearance card through AZ Department of Public Safety

Summary

Under the direction of the Technology Supervisor, performs a variety of duties related to District-wide operation of computer systems; installs and maintains computer applications, and provided computer hardware and peripheral support; assists as needed in daily operations of the technology department; and performs related work as required; keeps district staff informed and up-to-date on software and hardware changes, developments, etc.; assists the Technology Supervisor in the management of information systems security, and orients users to new systems and procedures.

Qualifications

• Operation of routine office equipment
• Ability to work effectively without direct supervision
• Good health, physical stamina, fitness, and vitality

Responsibilities and Requirements

• Provides desktop support for various computer platforms; inclusive of Microsoft Windows, Apple Mac OS, Apple IOS, and Google Chrome OS
• Performs imaging of computer systems
• Troubleshoots hardware, peripheral, software and basic network connectivity problems
• Repairs computer hardware/peripherals on various systems to reduce interruptions during regular school/business day
• Configures workstations for basic network connections
• Performs preventative maintenance to maintain optimal system performance
• Maintains inventory of all computer equipment and peripherals
• Manages time effectively between multiple sites while working independently with minimal supervision
• Prioritizes incoming jobsServes as a resource to administrators, teachers, and staff; provides training to end users
• Communicates effectively both orally and in writing; demonstrates good interpersonal skills
• Establishes and maintains cooperative and effective working relationships with others
• Perform other duties as assigned by the administrator

Physical Demands and Work Environment

• Physical Effort
• Repetitive motion and eye strain through extensive utilization of computer hardware and software
• May require lifting materials and supplies weighing up to 50 pounds
• Bends, stoops and climbs
• Climbs to various heights and works in confined spaces
• Operates large and small power driven machinery or equipment

Other Information

• Must be able to pass a fingerprint clearance and background check
• Flexible scheduling may be required

EEOC

Lake Havasu Unified School District provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetic information, veteran status, or any other characteristic protected by federal, state or local laws.

This job description is intended to accurately reflect the position activities and requirements. Administrators and supervisors reserve the right to modify, add, or remove duties and assign other duties as necessary. It is not intended to be and should not be construed as an all-inclusive list of all the responsibilities, skills, or working conditions associated with the position.