Computer Technician

Gatesville Independent School District; Gatesville (TX); Vor Ort; USD 40.000 - 56.000; Vollzeit

Zusammenfassung

Gatesville Independent School District seeks an on-site IT Technician to deliver timely technology services across campuses. The role includes installing and maintaining computer equipment, network cabling, and software applications district-wide, and responding to work orders by diagnosing and repairing hardware.

The ideal candidate will have a high school diploma or GED, a preferred technical degree, and valid driver’s license, with experience across Windows, Chrome OS and Apple devices, and

Qualifikationen

• High school diploma or GED required.
• Technical degree or similar preferred.
• Driver's license required.
• Experience with Windows, Chrome OS and Apple devices is expected.

Aufgaben

• Complete district-wide Helpdesk tickets and assist end-users to resolve problems.
• Install, configure, maintain, and upgrade computers and peripherals, network cabling, and equipment.
• Install and repair printers, Chromebooks, iPads, scanners, projectors, interactive boards and related devices.
• Maintain data communications circuits and equipment and assist during testing windows.
• Provide support during professional development sessions and events.
• Help staff with logins and passwords and maintain records of maintenance.

Kenntnisse

Windows support

Chromebook management

MDM software

Network cabling

Hardware troubleshooting

Printer/scanner support

Group Policies

Office & Google Apps

Communication

Ausbildung

High school diploma or GED

Technical degree or similar (preferred)

Technology Industry Certifications (preferred)

Tools

MDM software

Windows OS

Chrome OS

Apple devices

Jobbeschreibung

Primary Purpose:

Deliver timely and effective technology services to all campuses and administrative departments.Perform on-site technical work to install and maintain computer equipment and network and software applications throughout the district.Respond to work order requests by diagnosing and repairing network and computer hardware.

Education/Certification:

• High school diploma or GED
• Technical degree or similar (preferred)
• Technology Industry Certifications (preferred)
• Clear and valid driver's license

Special Knowledge/Skills:

• Knowledge of computer workstation setup and imaging (identify requirement-i.e., Windows workstation).
• Knowledge of computer hardware and software applications
• Knowledge of various operating systems (Windows 11, Chrome, Apple)
• Knowledge of Chromebook and Apple devices including MDM software
• Knowledge of Microsoft Windows maintenance
• Knowledge of Group Policies
• Proficient in Microsoft Office products (Word, Excel) and Google Applications (Docs, Sheets, Slides)
• Ability to install and maintain network cables and hardware
• Ability to install, maintain, and repair computers and peripherals including printers and scanners
• Ability to diagnose problems and perform repairs
• Effective communication and interpersonal skills
• Subject to assignment

Major Responsibilities and Duties

Technical Support

1. Complete district wide Helpdesk tickets and assist end-users to resolve problems relating to computer and technology services in a timely manner.
2. Install, configure, maintain, and upgrade computers and peripherals, network cabling, and network equipment throughout the district. Relocate computer hardware, peripherals, and equipment as needed.
3. Install and perform repairs to equipment, including printers, computers, Chromebooks, iPads, scanners, projectors, document cameras, interactive whiteboards, wired and wireless connections and devices, audio visuals and peripherals.
4. Install and configure application and operating system software and upgrades.
5. Install, maintain, troubleshoot, and repair data communications circuits and equipment.
6. Maintain district wide student devices, and support campuses during testing windows to include state, benchmark testing etc.
7. Provide technical assistance, equipment, and support during professional development sessions, assemblies, presentations, school board meetings, graduation and special events etc.
8. Work cooperatively with staff to assist with logins and passwords.
9. Service equipment according to an established preventative maintenance schedule. Maintain accurate updated records of preventative maintenance.
10. Process warranty information and repair work with the associated documentation.

Other

1. Ensure that technology services are supportive of the instructional goals of the district.
2. Work cooperatively with staff and be a team player.
3. Manage and complete multiple tasks/projects with minimal supervision.
4. Responsibilities include being self-motivated, self-directed and detail oriented with organizational, communication and interpersonal skills.
5. Demonstrate a positive and professional attitude.
6. Evidence of professional interest and growth in areas of technology including a willingness to learn.
7. Participate in ongoing professional development to stay current on technology knowledge and skills.
8. Comply with policies established by federal and state law and local board policy.
9. Comply with all district and campus routines and regulations.
10. Respond to after-hours emergencies as needed.

Supervisory Responsibilities

None

Mental Demands/Physical Demands/Environmental Factors:

• Tools/Equipment Used: Hand tools and test instruments for electronic repairs and cable installations; personal computers and peripherals; small truck or van
• Posture: Prolonged sitting and standing; regular kneeling/squatting, bending/stooping, pushing/pulling, and twisting
• Motion: Repetitive hand motion; frequent keyboarding and use of mouse; regular walking, grasping/squeezing, wrist flexion/extension, reaching; may climb ladders
• Lifting: Moderate lifting and carrying (up to 44 pounds); occasional heavy lifting (45 pounds and over)
• Environment: Exposure to electrical hazards; occasional prolonged and irregular hours; frequent district wide travel; May be required to be on-call 24 hours a day
• Mental Demands: Work with frequent interruptions; maintain emotional control under stress

This document describes the general purpose and responsibilities assigned to this job and is not an exhaustive list of all responsibilities and duties that may be assigned or skills that may be required.