IT Technician

Vaco by Highspring; Gadsden (AL); On-site; USD 39,000 - 43,000; Full time

Job summary

Highspring LLC (d/b/a Vaco by Highspring) is seeking Desktop Technicians to support a Windows 11 upgrade and hardware refresh across healthcare locations in the Gadsden, AL area. This hands-on deployment role involves preparing devices, performing upgrades, and ensuring end users are ready to go.

The project spans several months with possible extensions. You'll image and configure laptops/desktops, perform Windows 11 upgrades, deploy end-user hardware, and verify applications with SCCM.

Qualifications

• 2+ years of Desktop Support, Field Services, or IT Support experience.
• Strong knowledge of Windows 10 and Windows 11.
• Experience with SCCM or similar imaging and deployment tools.
• Ability to troubleshoot endpoint hardware and software issues.

Responsibilities

• Image and configure new laptops and desktops
• Perform Windows 11 upgrades and validate successful installations
• Deploy and replace end-user hardware
• Install and verify applications using SCCM and approved deployment tools
• Configure devices for user access, connectivity, and required software
• Troubleshoot hardware, software, and network-related issues
• Track completed work and maintain accurate deployment documentation
• Work closely with site leadership and project teams to ensure a smooth rollout

Skills

Desktop Support

Windows 10/11 knowledge

Customer service

Onsite work

Tools

SCCM

Job description

Type: Contract (W2)

Duration: 3-6 Months with Potential Extensions

Pay: $28-$31/hr, depending on experience

Schedule: Monday-Friday, Standard Business Hours

We're hiring Desktop Technicians to support a large Windows 11 upgrade and hardware refresh initiative across multiple healthcare locations in the Gadsden area.

This is a hands-on deployment role where you'll be responsible for preparing devices, performing upgrades, setting up new equipment, and making sure end users are ready to go. The project is expected to run several months and may be extended based on workload and project timelines.

We're looking for technicians who are comfortable working directly with users, troubleshooting issues as they arise, and moving efficiently through deployment schedules.

What You'll Be Doing

• Image and configure new laptops and desktops


• Perform Windows 11 upgrades and validate successful installations


• Deploy and replace end-user hardware


• Install and verify applications using SCCM and approved deployment tools


• Configure devices for user access, connectivity, and required software


• Troubleshoot hardware, software, and network-related issues


• Track completed work and maintain accurate deployment documentation


• Work closely with site leadership and project teams to ensure a smooth rollout

What We're Looking For

• 2+ years of Desktop Support, Field Services, or IT Support experience


• Strong knowledge of Windows 10 and Windows 11


• Experience with SCCM or similar imaging and deployment tools


• Ability to troubleshoot endpoint hardware and software issues


• Strong customer service and communication skills


• Comfortable working onsite throughout the duration of the project


• Ability to work independently while following established deployment processes

Desktop Technician - Windows 11 Deployment Project

Location: Gadsden, AL (Multiple Onsite Locations)

Type: Contract (W2)

Duration: 3-6 Months with Potential Extensions

Pay: $28-$31/hr, depending on experience

Schedule: Monday-Friday, Standard Business Hours

We're hiring Desktop Technicians to support a large Windows 11 upgrade and hardware refresh initiative across multiple healthcare locations in the Gadsden area.

This is a hands-on deployment role where you'll be responsible for preparing devices, performing upgrades, setting up new equipment, and making sure end users are ready to go. The project is expected to run several months and may be extended based on workload and project timelines.

We're looking for technicians who are comfortable working directly with users, troubleshooting issues as they arise, and moving efficiently through deployment schedules.

What You'll Be Doing

• Image and configure new laptops and desktops


• Perform Windows 11 upgrades and validate successful installations


• Deploy and replace end-user hardware


• Install and verify applications using SCCM and approved deployment tools


• Configure devices for user access, connectivity, and required software


• Troubleshoot hardware, software, and network-related issues


• Track completed work and maintain accurate deployment documentation


• Work closely with site leadership and project teams to ensure a smooth rollout

What We're Looking For

• 2+ years of Desktop Support, Field Services, or IT Support experience


• Strong knowledge of Windows 10 and Windows 11


• Experience with SCCM or similar imaging and deployment tools


• Ability to troubleshoot endpoint hardware and software issues


• Strong customer service and communication skills


• Comfortable working onsite throughout the duration of the project


• Ability to work independently while following established deployment processes

Equal Opportunity Notice

Highspring LLC (d/b/a Vaco by Highspring) and its parents, affiliates, and subsidiaries (\"we,\" \"our,\" or \"Vaco by Highspring\") are committed to the full inclusion of all qualified individuals and does not discriminate against any employee or applicant for employment because of race (including but not limited to traits historically associated with race such as hair texture and hair style), color, sex (includes pregnancy or related conditions), religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by applicable law. The company is also committed to ensuring that persons who need them are provided with reasonable accommodations; if an accommodation is needed to participate in the job application or interview process, please contact .

workplace discrimination is illegal

For residents of Ontario, Canada only: to the extent the position for employment is not with Highspring or not otherwise noted as vacant above, candidate should be informed that this role is to replace a presently employed person at Vaco by Highspring's client.