Desktop Technician

Vaco by Highspring; Birmingham (AL); On-site; USD 38,572 - 45,460; Part time

Job summary

A technology staffing firm is hiring Desktop Technicians to support a large-scale Windows 11 upgrade and hardware refresh project across healthcare facilities in Birmingham and Huntsville, AL. The ideal candidate has 2+ years of desktop support experience and strong knowledge of Windows operating systems. Responsibilities include device imaging, software installation, and hardware deployment. The role is contract-based, offering $28.00-$33.00 per hour based on experience.

Qualifications

• 2+ years of experience in desktop support, IT field services, or hardware deployment.
• Strong knowledge of Windows 10 and Windows 11 operating systems.
• Experience using SCCM or similar deployment and imaging tools.
• Ability to troubleshoot hardware, software, and connectivity issues.
• Excellent communication and documentation skills.
• Ability to work on-site during normal business hours.

Responsibilities

• Unbox, tag, and image new devices using standard tools.
• Perform in-place Windows 11 upgrades and verify successful installations.
• Install and validate required software using SCCM or other approved tools.
• Deploy and configure new hardware for end users.
• Document devices, activities, and completion status.
• Follow daily direction from facility leaders.

Skills

Desktop support

Windows 10

Windows 11

SCCM

Troubleshooting

Communication skills

Tools

SCCM

Imaging tools

Job description

Job Summary

Vaco is hiring Desktop Technicians to support a large‑scale Windows 11 upgrade and hardware refresh project across several healthcare facilities. Technicians will perform device imaging, hardware deployment, and application setup. Local candidates are preferred to minimize travel, but multiple locations are available.

Responsibilities

• Unbox, tag, and image new devices using standard tools.
• Perform in‑place Windows 11 upgrades and verify successful installations.
• Install and validate required software using SCCM or other approved tools.
• Deploy and configure new hardware for end users, ensuring logins, network connectivity, and application access.
• Document devices, activities, and completion status using provided templates.
• Follow daily direction from facility leaders and coordinate with the Vaco support team.

Qualifications

• 2+ years of experience in desktop support, IT field services, or hardware deployment.
• Strong knowledge of Windows 10 and Windows 11 operating systems.
• Experience using SCCM or similar deployment and imaging tools.
• Ability to troubleshoot hardware, software, and connectivity issues.
• Excellent communication and documentation skills.
• Ability to work on‑site during normal business hours.

Details

• Employment Type: Contract (W2)
• Duration: Approximately 3‑6 months with potential extensions
• Schedule: Monday through Friday, standard business hours
• Compensation: $28.00‑$33.00 per hour, depending on experience
• Locations: Onsite (Birmingham and Huntsville, AL – Multiple Locations)