IT Systems Trainer — Enterprise Apps & AI (Hybrid)

AHRC New York City; New York (NY); Hybrid; USD 70,000 - 80,000; Full time

Benefits offered by this job

Medical insurance

Paid training

Paid time off

Vision insurance

Tuition reimbursement

Flexible Spending account

403(b) match

Life insurance

Referral program

Job summary

AHRC New York City is seeking an IT Systems Trainer for our IT Department. The IT Systems Trainer designs, develops, and delivers enterprise technology training programs supporting adoption of business applications across AHRC NYC.

The position delivers onsite, virtual, individual, and large-group instruction; develops training curricula and multimedia content; promotes responsible AI adoption; supports enterprise implementations and change management; and serves as a Subject Matter Expert after

Qualifications

• Minimum 5 years of organizational training experience.
• Minimum 5 years delivering both onsite and remote training.
• Experience training adult learners in individual and large-group settings.
• Experience developing curriculum for enterprise applications (EHR/EMR, CRM, ERP, HRIS or similar).
• Experience creating training manuals, videos, and e-learning content.
• Experience supporting enterprise technology implementations and change management.
• Experience teaching AI fundamentals, governance, responsible use, privacy, and security.
• Willingness to travel throughout all five NYC boroughs.

Responsibilities

• Develop and deliver instructor-led, virtual, and self-paced training for enterprise systems.
• Train individuals, small groups, and large organizational audiences.
• Develop manuals, videos, e-learning modules, job aids, and knowledge articles.
• Become a Subject Matter Expert on AHRC enterprise applications.
• Develop and deliver AI fundamentals, governance, policy, privacy, HIPAA, and responsible use training.
• Support PMO and implementation teams with change management, communications, training campaigns, and go-live readiness.
• Provide secondary support to IT departments through user education and documentation.
• Measure training effectiveness and continuously improve curricula.

Skills

Enterprise training

Curriculum development

AI fundamentals training

Change management

Job description

AHRC New York City is seeking an IT Systems Trainer for our IT Department. The IT Systems Trainer designs, develops, and delivers enterprise technology training programs supporting adoption of business applications across AHRC NYC.

The position delivers onsite, virtual, individual, and large-group instruction; develops training curricula and multimedia content; promotes responsible AI adoption; supports enterprise implementations and change management; and serves as a Subject Matter Expert after